Amazon India Reviews

Name: Amazon India
Rating: 3.86

3.9 Rating 1,788 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great for finding what you need and getting it fast.”

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Posted 6 years ago

“Excellent service very good quality”

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Posted 6 years ago

“Ordered antifreeze because of the impending cold weather coming,delivered very quickly,superb”

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Posted 6 years ago

“I am a prime member and order frequently from Amazon. Very pleased with most of purchases and any problems are quickly resolved. Amazon customer service is one of the best.”

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Posted 6 years ago

“Super convenient fast shipping”

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Posted 6 years ago

“Prime shipping for students is discounted. Save money on college- I buy used books, and have them in just a few days. I LOVE Amazon. Great selection, fair prices, quick shipping, nearby lockers to protect from thieving neighbors, excellent customer service.”

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Posted 6 years ago

“Great price and super quick delivery”

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Posted 6 years ago

“I am a prime member and I have to say I love the next day delivery. Prices are great most of the time and I enjoy making my pantry shopping as well. One of the most trusted and reasonably priced websites.”

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Posted 6 years ago

“Love those 2 days free shipping.”

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Posted 6 years ago

“fast free delivery great prices I love you”

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Posted 6 years ago

“Smooth delivery great value for money”

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Posted 6 years ago

“Quick delivery. Great prices. Easy layout and fast customer support. What more could you ask for.”

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Posted 6 years ago

“They are always there for their customer. Best customer service you can get. Great range of products. Am very happy with Amazon Prime,you get a lot for the price. I've been their customer for long time and never got disappointed. You get bad products from different sellers but Amazon is always there to help you get the best solution.”

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Posted 6 years ago

“Living in Thailand and only getting home 3 times a year, you end up using the internet a lot for presents. Amazon deliver a good service with lots to choose from. Always arrived on the and always good quality. Cannot fault them for now...”

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Posted 6 years ago

“Great business company and amazing service”

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Posted 6 years ago

“Since speaking to them to resolve an issue I have found Amazon to be a very reliable and secure place to shop on line with competitive prices and sufficient choice.”

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Posted 6 years ago

“I use Amazon all the time find it a fabulous website that you can nearly get anything and everything from.”

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Posted 6 years ago

“I have used Amazon a lot over the years and never had any problems with them. I have ordered a lot of different items, some not sold by Amazon, usually with no problems. You can now pay through Amazon, which is a good and safe way to pay for some things. I would highly recommend Amazon and have no problems placing any orders with them. Please note though they are a lot of sellers that are not in the UK, so the orders take a bit of time to arrive. Any problems you may encounter are resolved through Amazon, you do have a safety net when buying through Amazon that you probably wouldn't have buying straight from a seller.”

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Posted 6 years ago

“Great selection of products. Speedy delivery”

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Posted 6 years ago

“Great quality of goods, very good return service if you need to use it and helpful”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,788 reviews