Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,824 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.8

Based on 1,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service”

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Posted 7 years ago

“Always deliver on time and if there are ever issues (almost never) they rectify this. Always happy with using AMAZON to make purchases”

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Posted 7 years ago

“Quick delivery great product”

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Posted 7 years ago

“I love Amazon they make life easy for me,I can order things for my grandchildren and family and know that it is in safe hands. I have a disability and can't get out at times so on line shopping is good for me. Thank you”

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Posted 7 years ago

“Fantastic company, great prices, very speedy delivery , no quibbles if you need to return, definitely recommend Amazon the only place I shop”

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Posted 7 years ago

“Always beat others on price.fast service.good returns policy putting the customer first.”

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Posted 7 years ago

“Great website, always good deals and products are always good quality. I recently put hashed a console game pre release. No lonely taken until dispatch! Great service and very honest”

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Posted 7 years ago

“Always deliver on time or earlier, good value for money items, Prime members get so much more benefits, Amazon put their customers first!!”

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Posted 7 years ago

“Ordering was easy. Delivery was very quick to arrive and no fuss.”

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Posted 7 years ago

“Bought a set of three living room furniture set. Spoke to customer service to ensure it comes on time, exceeded my expectations and it arrived the next day! Very good, 5 stars.”

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Posted 7 years ago

“Its so easy to order from them and a quick deliveryalways pleased with the service”

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Posted 7 years ago

“Seen it bought it got it , always that easy with amazon from the well laid out and easy to navigate website to the well wrapped parcel no wonder these guys are the best”

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Posted 7 years ago

“I use Amazon regularly and am currently a Prime member with free next day delivery and access to prime video which we use frequently. Parcels arrive promptly and well packaged. If we have a problem with a purchase it is easy to return with Amazon's returns service. Recommended for online shopping”

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Posted 7 years ago

“Ordered Harry Potter Scrabble via a retailer on Amazon and was told delivery would be by a certain date...the parcel arrive four days early!! This, coupled with emails saying my order had been processed, then order dispatched, made it a smooth and hassle free online purchase.”

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Posted 7 years ago

“Très heureuse”

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Posted 7 years ago

“Simple and straight forward”

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Posted 7 years ago

“Amazon Prime fast delivery”

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Posted 7 years ago

“Amazing service as always! So fast at delivering and if ever is a problem the customer service guys are so helpful!! Huge 5*’s”

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Posted 7 years ago

“So easy to use and prime is amazing for next day delivery”

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Posted 7 years ago

“Everything is on Amazon. Whatever I need can be found on it. Very easy and quick to buy”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,824 reviews