Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,770 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 6 years ago

“Quick delivery and good customer service.”

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Posted 6 years ago

“They reached out to me after my order to ensure accuracy of the order”

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Posted 6 years ago

“I can find anything on Amazon! From bird houses, charging cords to oven controls. You name an item and most likely it will be for sale at Amazon. On top of the wide variety of products, the prices are great and arrives very quickly. No need to shop crowds when you can go online at your own home and have it shipped overnight! I highly recommend Amazon!”

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Posted 6 years ago

“Great selection of books, new and used. Best price, fast shipping. Love it!”

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Posted 6 years ago

“Amazon prime is great!”

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Posted 6 years ago

“Always great to use Amazon. I have only ever had 1 problem which was from a 3rd party supplier and the support and service I received from the Amazon live helpline was fantastic. It was resolved and I was delighted with the outcome.”

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Posted 6 years ago

“great choice and service always”

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Posted 6 years ago

“I always get what I order never disappointed”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Excellent service as always”

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Posted 6 years ago

“Great price, super fast shipping and item as described.”

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Posted 6 years ago

“Excellent service, fast shipping and large variety of products!”

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Posted 6 years ago

“Very good website and prompt Delivery”

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Posted 6 years ago

“very good service”

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Posted 6 years ago

“Reliable; speedy delivery. Good prices. Quicker & easier than shopping. What's not to like?”

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Posted 6 years ago

“Always deliver on time and if there are ever issues (almost never) they rectify this. Always happy with using AMAZON to make purchases”

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Posted 6 years ago

“Quick delivery great product”

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Posted 6 years ago

“I love Amazon they make life easy for me,I can order things for my grandchildren and family and know that it is in safe hands. I have a disability and can't get out at times so on line shopping is good for me. Thank you”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,770 reviews