Amazon India Reviews

Name: Amazon India
Rating: 3.86

3.9 Rating 1,788 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great e-commerce”

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Posted 6 years ago

“Quick delivery ,have everything I ever want which I find exceptional as being disabled I have to shop from home.Thankyou.”

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Posted 6 years ago

“I brought my amazon firestick it came on time and does what it says im very pleased with my purchase and satistied with the service amazon provided”

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Posted 6 years ago

“premium account best”

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Posted 6 years ago

“Efficient delivery, good products, nicely designed app and website”

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Posted 6 years ago

“Very fast, best stuff, best”

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Posted 6 years ago

“i ordered a cd from amazon and it arrived 2 days later”

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Posted 6 years ago

“Use amazon all the time all find what I am looking for great site”

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Posted 6 years ago

“It had what i needed. The order was fast and free delivery”

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Posted 6 years ago

“Prix très concurrentiels et frais de livraison très abordables voire inexistants - large gamme de produits - grand choix de divers articles”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Delivered on the day and at the time stated”

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Posted 6 years ago

“GOT LOVELY EARRINGS FOR MY MUM SHE WAS OVER THE MOON WITH THEM”

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Posted 6 years ago

“I felt as though Amazon was extremely well run and cared about its customers.”

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Posted 6 years ago

“Always have the item that I want in stock and very fast delivery I use them all the time and it either by there own drivers postal service or courier”

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Posted 6 years ago

“I needed a water pump, I asked some questions and was answered with in 24 hours.”

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Posted 6 years ago

“Parfait nickel”

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Posted 6 years ago

“Multiple sites, choices, bargains, fast payments and very easy to do, one of the best if not thee best site”

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Posted 6 years ago

“Easy website. With a prime account, next day delivery. Had an issue with the driver leaving a parcel outside my porch, rather than in..but dealt with proficiently by Amazon's very helpful customer service team.”

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Posted 6 years ago

“Always delivers on time and an unexpected delays you are always updated. Thank you”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,788 reviews