Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,770 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and excellent choice”

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Posted 6 years ago

“Love buy from Amazon very quick in shipping things out great service”

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Posted 6 years ago

“Fast delivery & excellent value”

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Posted 6 years ago

“easy to use , always have what im looking for , quick deliveries great service”

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Posted 6 years ago

“Never usually a problem with items. But the very few occasions there has been, Amazon customer service do their what they can to help, and get the problem resolved.”

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Posted 6 years ago

“Consistently good service, no complaints.”

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Posted 6 years ago

“My order was lost and when I called customer services has been sort it out without any issue. Because it was a gift for my nice and I was going to holiday they organise next day divery.”

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Posted 6 years ago

“Delivered very quick, I made a complaint about wrong item sent (ending up keeping it for an Xmas present) and they sent me the correct item for free.”

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Posted 6 years ago

“Next day delivery on a Sunday”

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Posted 6 years ago

“had the exact item I was looking for, fast delivery & legit item 5 star service.”

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Posted 6 years ago

“Processed & sent in record time using Amazon prime. Good comms too.”

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Posted 6 years ago

“Best shopping experience ever.”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Very good fast service highly recommend”

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Posted 6 years ago

“Uncle serrvice.”

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Posted 6 years ago

“always my first go to website for speed, price and delivery times.”

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Posted 6 years ago

“Good service and value for money”

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Posted 6 years ago

“It’s easy to buy kindle books, just one click. Even if the currency is in US dollar the books are still a bargain.”

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Posted 6 years ago

“using the subscribe and save on amazon I manage to purchase a bulk buy on my favourite washing powder a lot cheaper than at the supermarket every happy consider the amount I go through with my family”

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Posted 6 years ago

“Amazon's just to good,easy to use and has so many products everything ya need”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,770 reviews