Amazon India Reviews

Name: Amazon India
Rating: 3.80

3.8 Rating 1,828 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,828 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick Easy Searching”

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Posted 7 years ago

“I am always amazed at how spot on and super efficient this company are. Very customer orientated”

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Posted 7 years ago

“Ordered shoes for a wedding the arrived in a few days and are just beautiful I am delighted with them .A big thank you”

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Posted 7 years ago

“No problems when ordering , easy straight-forward payment options , fast delivery , and also quick to solve any problems or returns. A first class company.”

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Posted 7 years ago

“Amazon have been great this last month,as my daughter has moved into a flat.All deliveries have all been on time.Very pleased with this company.”

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Posted 7 years ago

“1st class service. Thank you.”

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Posted 7 years ago

“great product and prompt delivery.”

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Posted 7 years ago

“Playstation digital code . Instant delivery.”

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Posted 7 years ago

“Such a wide variety of options of items and reviews are always bang on.”

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Posted 7 years ago

“Always great products and great deli ery”

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Posted 7 years ago

“Love shopping with Amazon....always great delivery and never had any problems with returning any items either. Great service”

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Posted 7 years ago

“Large quantity of products for my search, plenty of information about the product and delivery was a lot faster than expected. Always quality service!”

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Posted 7 years ago

“Very good at delivering goods and returning unwanted ones with free delivery”

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Posted 7 years ago

“Quick delivery great price with the reassurance of excellent customer service if needed.”

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Posted 7 years ago

“Easy website, fast way to purchase items”

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Posted 7 years ago

“Amazon easy pleasant runs smooth.”

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Posted 7 years ago

“take care of me”

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Posted 7 years ago

“If need to contact, Amazon go out their way to resolve any problem”

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Posted 7 years ago

“Fast delivery and some good offers. Recently order a wrist tracker and I'm very pleased with it.”

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Posted 7 years ago

“Quick delivery great price with the reassurance of excellent customer service if needed.”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,828 reviews