Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,791 Reviews

74 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quality goods and delivered on time, and customer service is first class if you have any problems at all.”

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Posted 7 years ago

“Very good trainers. I've paid for an express delivery and the item as arrived a pair of weeks before the limit.”

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Posted 7 years ago

“Best prices for quality products and excellent delivery service”

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Posted 7 years ago

“Shopping at Amazon was easy and fast.It was a good experience.”

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Posted 7 years ago

“The best company hands down. S fast deliveries and easy returns. Always the best price too.”

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Posted 7 years ago

“no fuss deliveries very polite and helpful drivers wife loves her hat”

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Posted 7 years ago

“one of my favor online shop in the world.”

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Posted 7 years ago

“Bought some dinotrux pyjamas for my son for £3.50 with free delivery. I was pleasantly surprised when they arrived. We'll worth the money. Thank you amazon!”

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Posted 7 years ago

“On time delivery”

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Posted 7 years ago

“Refund policy was prompt after I did not receive an item.”

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Posted 7 years ago

“Item was at a really cheap price with quick delivery.”

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Posted 7 years ago

“They okay just need to pay their employees better”

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Posted 7 years ago

“Good delivery”

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Posted 7 years ago

“I love this sight. It has almost everything I need or want”

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Posted 7 years ago

“quick and easy”

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Posted 7 years ago

“I managed to get some essential oils and household goods. So convenient to use amazon rather than searching the shops and saves me time.”

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Posted 7 years ago

“I’ve had a great service on all my orders and prompt delivery and I’ve always got my orders and very professional with amazing when I need to explain things”

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Posted 7 years ago

“Used the Prime day special offer to get an additional 20% of my purchase at check out”

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Posted 7 years ago

“Most purchase are excellent there are a few purchase that don't quite meet what you expect but can be returned. But got a deal on two motorbike locks that where fantastic. Abus granite extreme 59 both. Good £50/80 cheaper than any where else”

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Posted 7 years ago

“I've order a power bank and it arrived very quickly and in good condition.”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,791 reviews