Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

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“Very.happy”

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Posted 6 years ago

“Very happy wive product”

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Posted 6 years ago

“Have recently subscribed to Amazon Prime and wish i had done so ages ago as loving all my extra tv shows and next day delivery”

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Posted 6 years ago

“Always fast and efficient delivery. And love Amazon Video included with Prime.”

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Posted 6 years ago

“Very good if you need to speak to some if you have A Question about anything to do with your orders etc.”

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Posted 6 years ago

“IT IS GOOD QUALITY”

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Posted 6 years ago

“Always efficient easy to the web delivery on time quick and easy”

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Posted 6 years ago

“Easy order, easy to contact and comes in quick time”

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Posted 6 years ago

“Always a really quick delivery service with prime. We love it.”

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Posted 6 years ago

“First class service. Always find items can’t get anywhere else. Prime is brilliant for next day free delivery”

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Posted 6 years ago

“quick and positive response to complaint about delivery. usually receive everything ontime.”

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Posted 6 years ago

“quick service with no problems”

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Posted 6 years ago

“Excellent service, quick delivery”

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Posted 6 years ago

“Never disappointed”

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Posted 6 years ago

“Good price and very fast delivery. Well packed.”

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Posted 6 years ago

“So easy to return items that are not quite right. Excellent service.”

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Posted 6 years ago

“Always my first port of call. Rarely need to use any other company. Unusual not to find what I want. Usually the cheapest prices on the internet.”

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Posted 6 years ago

“My order was delivered on time and I was informed with everything and also they made sure I was kept up to date and their delivery service was excellent and I will definitely be purchasing from them again and so recommending the to others as I was very impressed with their service and products that I received.”

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Posted 6 years ago

“Bought a spa with a fantastic offer from Amazon,which saved us over half price. Great offers for Amazon Prime customers. Certainly worth the Prime subscription.”

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Posted 6 years ago

“perfect site, as always, the best place to buy things.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews