Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,824 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love shopping with Amazon....always great delivery and never had any problems with returning any items either. Great service”

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Posted 7 years ago

“Large quantity of products for my search, plenty of information about the product and delivery was a lot faster than expected. Always quality service!”

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Posted 7 years ago

“Very good at delivering goods and returning unwanted ones with free delivery”

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Posted 7 years ago

“Quick delivery great price with the reassurance of excellent customer service if needed.”

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Posted 7 years ago

“Easy website, fast way to purchase items”

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Posted 7 years ago

“Amazon easy pleasant runs smooth.”

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Posted 7 years ago

“If need to contact, Amazon go out their way to resolve any problem”

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Posted 7 years ago

“Fast delivery and some good offers. Recently order a wrist tracker and I'm very pleased with it.”

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Posted 7 years ago

“Quick delivery great price with the reassurance of excellent customer service if needed.”

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Posted 7 years ago

“This is how all companies should operate. Putting customer's needs first. Always great shopping experience. If something goes wrong, they will always fix it in YOUR favor!”

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Posted 7 years ago

“Helpful in every way possible no matter how big or small the problem is have used them for years and love the next day delivery service with prime”

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Posted 7 years ago

“Delivered Next Day, and made it very easy to buy the items I required, very happy customer.”

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Posted 7 years ago

“Thank you for being a shop on line”

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Posted 7 years ago

“I buy many things through amazon because its a secure site with both the quality and the reliability of vendors that I require.”

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Posted 7 years ago

“Great prices at the price we cann afford !!!”

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Posted 7 years ago

“Easy to use app. Quick delivery.”

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Posted 7 years ago

“Very quick deliverys and happy with the products”

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Posted 7 years ago

“Got something ordered very quick. Because of Amazon prime. I returned it and they paid for the return.”

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Posted 7 years ago

“I purchase a lot of different thing from amazon, Things from fishing equipment, hammock's to health bars there always on time and exactly what I order. I'm have been very pleased with them.”

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Posted 7 years ago

“Speedy delivery, items packaged well. Website easy to navigate”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,824 reviews