Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,824 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products.Speedy delivery”

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Posted 7 years ago

“Great. Prompt, great customer service, and their film selection is now superb!”

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Posted 7 years ago

“they deliver when they say they will, and the packaging is excellent and recyclable in most cases!”

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Posted 7 years ago

“Efficient, prompt and effective service.”

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Posted 7 years ago

“Always reliable,”

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Posted 7 years ago

“The items were as described and the delivery time was as expected.”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“They are very good service”

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Posted 7 years ago

“I have been an Amazon shopper for just a few years .. But I can always find what I really need or want and some things I just can't live without ..the prices are always fair and I usually don't have to wait very long on deliveries to arrive..~ thanks!”

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Posted 7 years ago

“Purchased a electric razor at a hard to beat price and was delivered free of charge to my address and at the exact date that was promised. And their tracking service means to don't need to wait in.”

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Posted 7 years ago

“Quick Easy Searching”

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Posted 7 years ago

“I am always amazed at how spot on and super efficient this company are. Very customer orientated”

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Posted 7 years ago

“Ordered shoes for a wedding the arrived in a few days and are just beautiful I am delighted with them .A big thank you”

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Posted 7 years ago

“No problems when ordering , easy straight-forward payment options , fast delivery , and also quick to solve any problems or returns. A first class company.”

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Posted 7 years ago

“Amazon have been great this last month,as my daughter has moved into a flat.All deliveries have all been on time.Very pleased with this company.”

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Posted 7 years ago

“1st class service. Thank you.”

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Posted 7 years ago

“great product and prompt delivery.”

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Posted 7 years ago

“Playstation digital code . Instant delivery.”

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Posted 7 years ago

“Such a wide variety of options of items and reviews are always bang on.”

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Posted 7 years ago

“Always great products and great deli ery”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,824 reviews