Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,790 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good choices, quick and easy delivery”

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Posted 7 years ago

“Very fast delivery”

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Posted 7 years ago

“They are awesome”

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Posted 7 years ago

“Brilliant. Easy and painless!”

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Posted 7 years ago

“Great products Easy returns Always on time”

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Posted 7 years ago

“fast and easy AAA+++”

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Posted 7 years ago

“Very good experience, the shipment was fast and the package was well protected.In case of change of opinion, the refund will be made immediately on the payment card registered at the time of the order, in 48h only. I speak from experience, because it happened to me once, for the purchase of a product that does not comply with its description. For further information, I have been a customer with Amazon for 5 years.”

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Posted 7 years ago

“Been an Amazon Prime member for years now, has saved me a lot of money. Whenever I have an issue, customer support are very quick to respond and resolve.”

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Posted 7 years ago

“Fast delivery and easy returns.”

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Posted 7 years ago

“Shopping with amazon is so easy and I trust the sight which helps. I always have a full basket and pay for things when I can. They never empty my basket so I can go back and purchase things I’ve put in at my own convenience. The deliveries are always fast and on time. Never had a problem. I would recommend shopping with amazon to anybody”

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Posted 7 years ago

“Super fast shipping and great customer service!!!”

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Posted 7 years ago

“I like to use Amazon as I find them very trustworthy, Hassle free and quick in delivering your order.”

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Posted 7 years ago

“Amazon are awsome company they do not lie to you.”

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Posted 7 years ago

“Service a speed of delivery”

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Posted 7 years ago

“gran variedad de productos y gran servicio”

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Posted 7 years ago

“excellent customer and product service...top marks A*”

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Posted 7 years ago

“Nice quality the phone case that i bought. Always recommended”

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Posted 7 years ago

“They always do!”

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Posted 7 years ago

“Amazing as always, high quality, fast delivery.”

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Posted 7 years ago

“I love shopping from amazon online”

Helpful Report

Posted 7 years ago

Amazon India is rated 3.9 based on 1,790 reviews