Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,789 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always has what i require at great prices and a great delivery service.”

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Posted 6 years ago

“Best company ever, always deliver on time, no quibble with refunds , customer service is great 10 our if 10. Own couriers are better than Hermes .”

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Posted 6 years ago

“Not only are the books via the Kindle app cheap but they are sometimes for free.”

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Posted 6 years ago

“satisfaction guaranteed on everything no questions asked. Can't beat customer service.”

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Posted 6 years ago

“I loved the service”

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Posted 6 years ago

“Customer service during a recent problem with a carrier losing a purchase was exceptional.”

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Posted 6 years ago

“Cheap and good quality.”

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Posted 6 years ago

“had a problem with one of my orders and they helped even by calling weeks later to see if I was satisfied with my result got me a full refund without going through a lot of red tape thankst”

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Posted 6 years ago

“Amazon offer a great service with loads to choose from. The Amazon prime feature is worth every penny & allows same day / next day delivery on selected items with satellite tracking on some orders. Fantastic service & very easy to use.”

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Posted 6 years ago

“Reliability of handling, product quality and delivery speed . It's good market and I like it's”

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Posted 6 years ago

“Always on time, always reliable and responsive. Their service couldn’t be better.”

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Posted 6 years ago

“Fast delivery and after sales is exceptional”

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Posted 6 years ago

“very happy”

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Posted 6 years ago

“Fast order, fast delivery. Thank you!”

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Posted 6 years ago

“Always good quality and all deliveries on time.”

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Posted 6 years ago

“Good stuff on there and fast delivery”

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Posted 6 years ago

“Thanks Amazon for the great discount I got when shopping with ya.... Spot on Xmas gift early for mom. 45£ down to 11£”

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Posted 6 years ago

“You cannot fault the customer service - prompt delivery, excellent packaging and quality items all purchased swiftly and easily on-line at the click of a button. Thank you Amazon for making my life so easy.”

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Posted 6 years ago

“I love love love amazon. I live in the boone docks of the united states. The closest walmart is 30 mi away so the necessity amazon brings to mine and my families life is so so much appreciated. And sure there has been a hiccup or two. But so what noone is perfect. I still pay for my yearly subscription for prime! It is totally worth it especially if you ha e alot of things sent to your front door. Not to mention prime movies prime music. Free shipping are you kidding!!! And no I'm not endorsed by amazon. I just love it that much. I'm a real living breathing everyday mom! Pay your dues for prime! Seriously tho!”

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Posted 6 years ago

“Very fast shipping. Terrific!”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,789 reviews