Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,789 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent me emails telling me the progress of my orders.”

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Posted 6 years ago

“Efficient bargains to be had by all”

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Posted 6 years ago

“I love shopping via Amazon..there's always something for everyone and at great prices and quality.”

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Posted 6 years ago

“Very good service can not fault them. Every order delivered on time.”

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Posted 6 years ago

“great choice of whatever you need easy navigation of site and quick delivery returns are hassle free”

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Posted 6 years ago

“Received my goods earlier than expected. All goods are great quality.”

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Posted 6 years ago

“I've recently become an Amazon prime member, with books video and music I'm spoilt for choice with entertainment and next day delivery well worth £7.99 a month. Thank you for the service”

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Posted 6 years ago

“Excellent service and value for money”

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Posted 6 years ago

“Products and delivery”

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Posted 6 years ago

“I purchased Aerobath Baby Potty Training Toilet Seat Adjustable Toddler Child Toilet Trainer with Step Stool. It had the right color and is v helpful to train my baby who is only 2 years and 8 months.”

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Posted 6 years ago

“next day delivery”

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Posted 6 years ago

“They go out of their way to ensure customers receive the very best service. I'm not a prime customer but I ordered a food mixture on Saturday it was delivered on Sunday”

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Posted 6 years ago

“easy to ordor comes quickly easy to return”

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Posted 6 years ago

“Fast delivery, good quality products and good prices.”

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Posted 6 years ago

“I bought a set of flatware for around 50 pounds. After a few weeks a bubble appeared on the surface of one of the bowls. I called Amazon, who apologised and immediately gave me a £10 credit on my account.”

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Posted 6 years ago

“very faster after you make the order! thanks for this!”

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Posted 6 years ago

“So easy to order! Great prices and easy selections.”

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Posted 6 years ago

“excellent customer service, good variety and prices, easy returns”

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Posted 6 years ago

“Always the best prices, quick shipping, excellent customer service, they have everything!”

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Posted 6 years ago

“Items always as described. Always arrive when stated. Return service is amazing as I've used it a few times. Just brilliant all round! Keep up the good work Amazon.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,789 reviews