Amazon India Reviews

Name: Amazon India
Rating: 3.82

3.8 Rating 1,818 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always the best prices, quick shipping, excellent customer service, they have everything!”

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Posted 7 years ago

“Items always as described. Always arrive when stated. Return service is amazing as I've used it a few times. Just brilliant all round! Keep up the good work Amazon.”

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Posted 7 years ago

“They had what I had searched for. Fast, free delivery at a good price.”

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Posted 7 years ago

“Did exactly as promised delivered the next day”

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Posted 7 years ago

“Fast delivery good quality of products”

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Posted 7 years ago

“Had one bad experience but they have been exellent so far.”

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Posted 7 years ago

“got my delivery in a surprisingly quick timescale”

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Posted 7 years ago

“Quick and simple customer service, can use my account to pay on other trusted websites e.g bargain max I can checkout with amazon pay also had £8 off £50 spend as an insentive to use amazon pay, amazon had everything, toys house hard wear clothing I think I've pretty much ordered everything off there”

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Posted 7 years ago

“Amazon are brilliant-I love Amazon seriously-when you order anything you know that Amazon will not let you down! Big shout out for the superb Amazon”

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Posted 7 years ago

“my favorite store”

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Posted 7 years ago

“Delivered my product one day after purchase in excellent condition. Easy click through process to buy and large number of customer reviews to refer to.”

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Posted 7 years ago

“excellent delivery and if you've got any problems it gets sorted right away and there very helpful if you need any help”

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Posted 7 years ago

“Recently set up an Amazon account and I've got a few items over the past couple of months very good delivery times and quality items only gripe is that they automatically sign me up to Amazon Prime which I did not want and tried to charge me the £80 yearly fee”

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Posted 7 years ago

“Completing my order in a timely manner shipping it quickly and having it correct great customer service”

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Posted 7 years ago

“Quickly delivered my St Johns Bay coffee k cups.”

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Posted 7 years ago

“Happy happy happy”

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Posted 7 years ago

“Offered prime delivery and always arrived when they said. Even asked for the delivery driver to drop the package in a secret place and it was there when i came back. Much appreciated great help. Thank you.”

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Posted 7 years ago

“Good website and clear feedback on deliveries Fast delivery and good service”

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Posted 7 years ago

“If rate them more than five if I could I've been a long term customer of theirs and am always delighted at the speedy way they handled my orders from start to receiving my requirements”

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Posted 7 years ago

“Prompt delivery , vast range of products prime membership offers many advantages”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,818 reviews