Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,789 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service as always well packaged”

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Posted 6 years ago

“My orders are always great and arrived on time”

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Posted 6 years ago

“Amazon prime is fantastic! The delivery service is great always on time and deliver Sundays Easy to cancel a product you've ordered even it's already been despatched Highly rated”

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Posted 6 years ago

“Always a great service and delivery.”

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Posted 6 years ago

“Always have what you are looking for”

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Posted 6 years ago

“I love ordering from Amazon, I have never had a problem with any merchandise that I've ordered and the representatives are very nice and always provides great customer service”

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Posted 6 years ago

“Amazon is very addicting and so easy to use , we have been members since 2002 and it just keeps getting better every year, there is nothing that Amazon doesnt have.”

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Posted 6 years ago

“The best online shop!”

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Posted 6 years ago

“quite simple, attentive and fast. And the itens arrive very soon.”

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Posted 6 years ago

“Replaced book which had been damaged in the post without quibbles or having to send the damaged book back. Excellent customer service.”

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Posted 6 years ago

“I just bought a new smartphone. It was the cheapest price on Amazon and they delivered it to me after 2 days!”

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Posted 6 years ago

“We bought a dishwasher, which has been very good and it was definitely value for money.”

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Posted 6 years ago

“Quick and efficient delivery of cheap products”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Amazon hasn't let me down. Everything I hwve ever searched for, they've been able to accommodate my very need. Reliability, price and expiticious. How could anyone go wrong.”

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Posted 6 years ago

“Best price and easy to use App (Android). Keep up the good work!”

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Posted 7 years ago

“Got order right. Affordable”

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Posted 7 years ago

“goods arrived on time and as ordered, On the one occasion I had to return an item (because it was too big )it was easily done with no fuss and the reolacement arrived the next day with a full refund for the original item”

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Posted 7 years ago

“I have been a loyal Amazon for a number of years and am very satisfied with the service and quality. I will remain a Amazon customer and refer my friends and family all the time. Thank you Amazon”

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Posted 7 years ago

“Bought a new cover for cantilever umbrella. Good value and fits perfectly.”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,789 reviews