Amazon India Reviews

Name: Amazon India
Rating: 3.82

3.8 Rating 1,818 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.8

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love love love amazon. I live in the boone docks of the united states. The closest walmart is 30 mi away so the necessity amazon brings to mine and my families life is so so much appreciated. And sure there has been a hiccup or two. But so what noone is perfect. I still pay for my yearly subscription for prime! It is totally worth it especially if you ha e alot of things sent to your front door. Not to mention prime movies prime music. Free shipping are you kidding!!! And no I'm not endorsed by amazon. I just love it that much. I'm a real living breathing everyday mom! Pay your dues for prime! Seriously tho!”

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Posted 7 years ago

“Very fast shipping. Terrific!”

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Posted 7 years ago

“excellent service as always well packaged”

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Posted 7 years ago

“My orders are always great and arrived on time”

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Posted 7 years ago

“Amazon prime is fantastic! The delivery service is great always on time and deliver Sundays Easy to cancel a product you've ordered even it's already been despatched Highly rated”

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Posted 7 years ago

“Always a great service and delivery.”

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Posted 7 years ago

“Always have what you are looking for”

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Posted 7 years ago

“I love ordering from Amazon, I have never had a problem with any merchandise that I've ordered and the representatives are very nice and always provides great customer service”

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Posted 7 years ago

“Amazon is very addicting and so easy to use , we have been members since 2002 and it just keeps getting better every year, there is nothing that Amazon doesnt have.”

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Posted 7 years ago

“The best online shop!”

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Posted 7 years ago

“quite simple, attentive and fast. And the itens arrive very soon.”

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Posted 7 years ago

“Replaced book which had been damaged in the post without quibbles or having to send the damaged book back. Excellent customer service.”

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Posted 7 years ago

“I just bought a new smartphone. It was the cheapest price on Amazon and they delivered it to me after 2 days!”

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Posted 7 years ago

“We bought a dishwasher, which has been very good and it was definitely value for money.”

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Posted 7 years ago

“Quick and efficient delivery of cheap products”

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Amazon hasn't let me down. Everything I hwve ever searched for, they've been able to accommodate my very need. Reliability, price and expiticious. How could anyone go wrong.”

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Posted 7 years ago

“Best price and easy to use App (Android). Keep up the good work!”

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Posted 7 years ago

“Got order right. Affordable”

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Posted 7 years ago

“goods arrived on time and as ordered, On the one occasion I had to return an item (because it was too big )it was easily done with no fuss and the reolacement arrived the next day with a full refund for the original item”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,818 reviews