Amazon Reviews

4.6 Rating 1,399 Reviews

91 %

of reviewers recommend Amazon

Company Reviews

Questions

Metrics

4.6

Based on 1,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Amazon deliver? How long does Amazon take to deliver? Does Amazon deliver on time? How is accuracy and good condition of items delivered by Amazon?

Customer Service

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How long does Amazon take to deliver?

Helpful Report

(2 weeks ago)

Amazon normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

57.14%

Industry Average

“ I like ordering from Amazon but your guard has to always be up, causing you to always do your homework on prices, also had cases where products were not as described or pictured. I also have a real problem with delivery: tracking info will state "handed off directly" or "Placed in Secure Location" when actually items were left on porch. the Plus' are you can find deals super easy ordering. ”

- Terry

“ Using the site was easy to navigate and there are good deals however delivery was slower than expected and i have had a few items not turning up the first time, so have had to re order. Overall an alright experience ”

- Anonymous

“ They're quick for delivery, but awful towards their staff. ”

- Anonymous

Amazon Reviews

Delivery - Average