“Quality is really nice on all the pants I bought. Size spot on. Price is a little high compared to what I normally buy and for that reason will buy less. Length is spot on. Wish there was more unique styles for women and colors. Better quality than LEL.”
“We LOVE American Tall's clothes! In fact, everyone in our whole tall family now have wardrobes that are 50-75% AT garments now. But - and it's a big BUT ... when there are questions or issues, AT's customer service is absolutely AWFUL! It's honestly the worst of any online catalog company I have ever dealt with - and I buy a LOT of things online. Their chat bot* makes you want to throw something at your computer, and to get in touch with a real human is almost impossible. We will keep buying products from AT, but we REALLY with they would complete revamp their customer service process, with helping customers becoming a priority instead of trying to keep us from ever being in touch. (Isn't 'Jen Small' just about the worst-fitting name ever for a chat bot for a tall clothing company?)
By the way, AT crew, we tell just about every tall person we see about your company. A number of tall people- including a very tall, famous stand-up comedian and a very tall US Senator, now wear AT because of our recommending you to them. :)”
“I appreciate the work this company is doing to invest in this smaller subset of the population who need different dimensions on their clothing. I like your philosophy and company approach.”
“Very nice quality that is stretchy and fitting. Naturally I am a XL and a M would fit me without a doubt (I bought a L and realized this). I am 5’7” and I was disappointed to see that they were not falling on the ground I’m not sure if this was relative to my figure. If I was to purchase again I would size down and also bought extra tall.”
“I have one recurring issue with American Tall. I like their products and have purchased a lot of them over the years. The one thing that is irritating is their design on the labels sewn into the neck area of their tees, polos, and other tops. The labels are super scratchy and have to be cut off immediately. When I forget and wear a new item I am reminded how irritating the labels are. AT uses fabric that has something like fiberglass which makes them itchy.
My new favorite shirt, Traveler Stretch Dress Shirt for Tall Men, has the same label, but the labels a very difficult to remove without damaging the shirt fabric.
AT, please change the fabric you use for your labels.”
“I remember my first order from American Tall when I got a jacket and it fit me PERFECTLY. I never had any piece of clothing in my life that actually FIT me! I almost cried.”
“Like everything except for the drawstring. It’s made from same material as pants and is difficult to pull tight. I ordered tall but still almost too long.”
“Once I got the right size, these have become one of my favorite pairs of pants! Great for lounging around the house and also easy to dress up for work/after-work shenanigans. The waist is a lot looser than other pants I've gotten from American Tall (I usually get medium, extra tall in the leggings), and I had to size down to a size small for these pants. The waist also loosens the more I wear them, so they stop being a high-waisted pant after a while (I'm assuming that'll change after washing/drying them). So not perfect, but pretty darn close.”
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