andSons Reviews

Name: andSons
Rating: 4.42

4.4 Rating 734 Reviews

87 %

of reviewers recommend andSons

4.4

Based on 734 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

andSons 5 star review on 28th April 2024

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a subscription pills on the 15th May.. I like the ease of purchase with online consultation mode. What i dont like 1. Online system tracking shows the pills are in transit, however in reality it is out of stock. 2. After > 3 days (website committed to deliver within klang valley within 1 to 3 days) of no news, i contacted customer service. Only then i was informed that it is out of stock. 3. Customer should have been kept in the dark and should always be informed of the status, especially when it was advertised as "quick delivery" in the promotional materials. 4. Online tracking misleading and doesnt represent the actual status of the item.”

Helpful Report

“Ordered on 28th April 2024, received confirmation from doctor for the meds on 1st May 2024. Today is the 13th May 2024 and no delivery tracking number is provided yet.”

Helpful Report

“Ordered the 2024 Limited New Year Bundle & the Thickening Conditioner on 5th Feb. Till today still yet to receive the items. Very slow delivery and non responsive customer service.”

Helpful Report

“I placed an order for x3 thickening shampoo on 27 Nov 2023, #44033609 but to date (11 Dec 2023), they have not been delivered. On 6 Dec 2023, I tried reaching out via WhatsApp but no one replied. On 8 Dec 2023, I messaged your Instagram profile but nothing has been done either. Please help.”

Helpful Report

“I've placed my order on 1st November but haven't received it yet. Emailed sent twice to get the consultation done via online since I am overseas but no response yet.”

Helpful Report

“The recent purchase was very late to process by your team. Promotion was a scam, few times when i tried it and failed..and the price has went up”

Helpful Report

“Recently just bought speedra avanafil 200mg, it seem it doesn't work at all, I taught it would be great and help with my situation, but sadly there no effect at all for me. Please review for this issue, tha k you”

Helpful Report

“Hi, Purchased quite some time but the item haven't received. Details: Quirinus Abel Address: HSE 22A, Lorong Tanaki 2, Tmn Tanaki, 89500 Penampang, Sabah.”

Helpful Report

“I fall sick after taking the medicine for ed..my blood pressure 167/88..”

Helpful Report

“I hv been. Using for 2 weeks as recently I change my hair shampoo and my hair scalp getting itchy so I decided to give a try to andsons however, I realized andsons shampoo not suitable for my as a sensitive, dry hair so I need to stop using as my hair scalp itchenss not getting improved but worse.”

Helpful Report

“I was trying to buy, but didn't get the Dr's approval. Shared a video for reasoning, and expect a call back ... but never happened. Not sure which part of the communication that was lost, thought everything was done via whatsapp.”

Helpful Report

“Quick and easy process and nice packaging. But the spray bottle doesn’t work well and doesn’t spray the PE liquid out at all. Poor QC.”

Helpful Report

“Delivery very slow. After 2 weeks still haven’t send out my order. Have to call them then only send.”

Helpful Report

“The delivery is so bad. Wrong order items delivered. The delivery time so slow.”

Helpful Report

“Doctor consultation was done in a rush manner,i still had some questions but the doctor was like rushing to end the call so that the medicine can be dispatch out and also he did not really listen to what i said to him during our conversation”

Helpful Report

“The prescribed medicine did not work at all.I was still going through the problems i had faced earlier. The doctors don't actually care about the problems.”

Helpful Report

“I think I can see the product having strong potential in effectiveness and customer loyalty. However, from my experience, after purchasing the DHT blocker pills, i was told that there was an additional $15 for consultation. Which was ok to me but the consultation was to me, not what i was expecting. The so-called doctor did not introduced himself or where he practiced as a doctor, he asked me like two or three questions which were basically the same questions i was asked on the website before I made the purchase. The whole online consultation session took barely 5 mins . The doctor was rushing and basically did not provided with a satisfactory to my questions. His tone was unfriendly and felt like he just wanted to end the call asap. Overall, a strange and uncomfortable experience, dont think I needed to pay $15 for that so-called what felt like 2 mins online "consultation".”

Helpful Report

“My order was somewhat delayed and I have to contact them to ensure my order processed. My order was created only on the day I contacted them. I made my order on Saturday (2/4/22) and I expected them to process it on Monday. But I received no update, had to contact them and only received it on 8/4/22 even though I’m in klang valley. The next monthly medications I should receive was not prepared in time to ensure the continuous intake of medications, I have already missed 2 days of medications.”

Helpful Report

andSons is rated 4.4 based on 734 reviews