Angel's Face Reviews

4.7 Rating 2,036 Reviews
93 %
of reviewers recommend Angel's Face
4.7
Based on 2,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Angel\'s Face Reviews
Visit Website

Phone:

01732 823 700

Email:

customerservice@angels-face.co.uk

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Bought a tutu skirt for my daughter first birthday and when I received the item, I am so happy that I bought it from Angel’s face. The tutu is so beautiful and well made. Packaging is lovely and delivery is quick we can’t be more happier with our purchase! 
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Posted 3 years ago
I loved the hoodie I bought for my daughter. As soon as the hoodie arrived my daughter put it on and wore it for the rest of the day. I am planning on purchasing more items soon.
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Posted 3 years ago
The worse customer service I had experienced. My parcel item was missing. They keep making excuses not to refund me. Even dodging the issue. It had been over 2weeks with no results, I even provided them with evidence and Royal mail complaints. Still no refund. I saw that others had this issue with this company. I Wish I had read the reviews before hand. If anyone want more details on the issue. Please contact me. I now looking to take it further.
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Posted 4 years ago
Thank you for taking the time to post a review, I am sorry you feel this way. Our customer service team has been very responsive to your emails from the start and I can assure you we would like to get this situation resolved as quickly as possible. Whilst it is extremely frustrating that the postal service had left your parcel in your bin, we have a procedure to follow in the event of this situation, and as soon as all steps have been met from your side then we can issue a refund to you. If you should require any further assistance, please contact our customer service team customerservice@angels-face.co.uk
Posted 4 years ago
I absolutely love the Angel’s face designs and have previously bought from Fenwick both a couple of tutus, and also a track suit. The only negative I have is that I feel the quality of the material is not quite as luxurious as the last one I bought, which my daughter has been wearing weekly for the last year. Also for a high quality item the packaging could have been better, the tissue paper had obviously been used before and was all crinkled. Hope this helps. Thank you, Charlotte
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Posted 4 years ago
Thank you for taking the time to post a review. We really value your views Please don't forget to follow us on Instagram @angelsfaceloves
Posted 4 years ago
Such good service, received my order very quickly, It came just how I imagined & fit perfect definitely true to size. Thank you so much will definitely be ordering again xx
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Posted 3 years ago
Fast delivery service! & the shoes are just beautiful my daughter loves them! Id defo recommended 😊
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Posted 3 years ago
Lovely collections , great quality. Best service ever !!! Sofie Sweden
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Posted 3 years ago
Fast delivery and good quality
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Posted 3 years ago
Great products with cute attention to details, fabulous customer service with brilliant communications, can’t rave more about Angel’s Face.
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Posted 3 years ago
I like so much every thing very good I hope always I pay clothes for my kids ...
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Posted 3 years ago
A delightful company with such imaginative and beautiful clothing for children. Having purchased as gifts in the past we were delighted with our latest purchase.
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Posted 3 years ago
hello! I am in Australia and i haven't received my items 12 days after I placed my order. anyone can track it for me please? i have no tracking reference of the shipping.
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Posted 3 years ago
Hello dear customer, thank you for your review. Your order was shipped on 2nd September. We will email your tracking information to you directly. Regards, Angel's Face
Posted 3 years ago
Quick delivery and love get dress
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Posted 3 years ago
Amazing clothes
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Posted 3 years ago
La qualità, la bellezza e l'eleganza dei prodotti sono eccellenti! Il servizio clienti fantastico e disponibilissimo! Super soddisfatta, tempi di consegna veloci. CONSIGLIATISSIMO! Giulia
Angel's Face 5 star review on 20th July 2020 Angel's Face 5 star review on 20th July 2020 Angel's Face 5 star review on 20th July 2020
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Posted 3 years ago
Lovely clothing line especially for parties
Angel's Face 4 star review on 1st June 2020
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Posted 3 years ago
Thank you for your review and we absolutely love this image of your beautiful daughter! Thank you for sharing :)
Posted 3 years ago
Thank you so much for my order so happy with the goods I received . your service is amazing didn't wait long for them to arrive . I spoke to one of your staff was very polite and very helpful thank you very much for my order will be shopping with you again x
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Posted 4 years ago
Thank you for taking the time to post a review. We love to hear that we were able to assist our customers. We look forward to speaking to you again soon. Please don't forget to follow us on Instagram @angelsfaceloves
Posted 4 years ago
Love the clothes ... well made and the girls always get lovely comments from people when they wear them
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Posted 4 years ago
Thank you for taking the time to post a review. That's so nice to hear we are very proud of our brand and glad your girls rock it for us Please don't forget to follow us on Instagram @angelsfaceloves
Posted 4 years ago
Really disappointed that my 8 year old daughter wore a pair of Angel Face shoes that were £45 for one hour for her holy communion when we got home the buckle was faulty and was the opposite way in which it needed to be, then I noticed the stitching also was coming away, I asked for a refund on the item or exchange as these are unsafe for my child to wear I sent photos etc as my daughter can no longer wear them being the buckle is faulty and would not stay on my little girls foot with out the buckle being done up a real waste of money and poor customer service still awaiting a further reply to another email of complaint Again they refused to refund me I’m so disappointed as they were not cheap and you do not expect that to happen for an hour of use.
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Posted 4 years ago
Good afternoon Thank you for your review. We have sent you a returns label and are awaiting you to return the shoes for us to have them reviewed by our quality control department. If you have not received the returns label, please do feel free to get back in touch with our customer service department, who will happily resend it to you. Many thanks
Posted 4 years ago
Amazing quality, great designs
Angel's Face 5 star review on 28th November 2018 Angel's Face 5 star review on 28th November 2018
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Posted 5 years ago
Angel's Face is rated 4.7 based on 2,036 reviews