Angel's Face Reviews

4.7 Rating 2,036 Reviews
93 %
of reviewers recommend Angel's Face
4.7
Based on 2,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Angel\'s Face Reviews
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Phone:

01732 823 700

Email:

customerservice@angels-face.co.uk

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The clothes are beautiful but I believe they are overpriced for the quality control that you will receive.
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Posted 2 years ago
Clothing is absolutely beautiful and well made. I was not sure if my daughters size. I did have to return an outfit that was too small and the return shipping was way too expensive. I did place a second order before i did the return. Due to this i probably will not be ordering again. Kids are tuff with sizes. If the return fee had not been so expensive i def would given them 5 stars!
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Posted 2 years ago
Dress doesn’t look like as picture.
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Posted 3 years ago
Very disappointed that you are not shipping anymore to The Netherlands due to the Brexit. Now I have sent it to a friend in the UK, and she forwards it to me. But the shipping fee is high at this point. We love Angel’s Face, but not for us anymore.
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Posted 3 years ago
Thank you for your review, we certainly understand your disappointment. Unfortunately, due to current circumstances, we have had to pause orders to Europe but we are hoping to resume this service as soon as we can! Please accept our apologies for the inconvenience.
Posted 3 years ago
Everything arrived on time and very nice but why are your prices going up daily I don’t understand.
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Posted 3 years ago
Whilst I was extremely happy with the child's top I ordered my child does wear 3-4 in all of her clothes which is what I ordered but unfortunately it was far to small
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Posted 3 years ago
Hi,I was little disappointed by the colour of the two top in the picture it looks red but when I received them the colour is burgundy,and the bleu jumper I can said not the quality that much I was expected it came loose from the first use Thanks
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Posted 3 years ago
Beautiful clothing. The hair clip I bought was small for the price
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Posted 3 years ago
Unable to rate as the item arrived much later than expected. We will unfortunately ask someone to return it as we are not in the country till mid next year.
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Posted 3 years ago
لقد تاخر الطلب ولم استلمه حتى الان
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Posted 3 years ago
I have no issue with your products or your efficiency but I was somewhat disappointed by your price intransigence when I omitted to put my email, losing out on the promised 10% first order discount. I realised almost immediately and emailed to no avail. Not the best impression of customer service.
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Posted 3 years ago
Super soddisfatta dell' acquisto, ottima qualità oltre la bellezza. Tutto confezionato con cura. Non do 5 stelle perché non sono soddisfatta del servizio clienti. Nel pacco mancava un articolo ed invece di rispedirlo come avevo chiesto hanno fatto il rimborso. tenevo tanto ad avere l'articolo dato che ho 2 figlie ed ho l'accessorio così solo per una .
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Posted 3 years ago
The items I received were great quality although the two outfits I ordered in the same size one was too small and one too big
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Posted 3 years ago
hello! I am in Australia and i haven't received my items 12 days after I placed my order. anyone can track it for me please? i have no tracking reference of the shipping.
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Posted 3 years ago
Hello dear customer, thank you for your review. Your order was shipped on 2nd September. We will email your tracking information to you directly. Regards, Angel's Face
Posted 3 years ago
The quality of three of the tops I bought wasn’t comparable to the ones I’d purchased before from you. The material was thin and creased and not the same quality as the slouch top.
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Posted 3 years ago
The order arrived in good time but my full address had not been included on the label. It was only because the postman knew which house I lived in that the order got delivered when it did otherwise it could have been significantly delayed!
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Posted 3 years ago
Thank you for your review, we are pleased that the postman managed to deliver your parcel. Our address labels are printed automatically in the same exact format that the customer enters them when checking out. Unfortunately, it looks like you didn't enter the house number on this occasion. Either way, we are happy that the items are with you now :)
Posted 3 years ago
Lovely items but no correspondence! I have sent a return for an exchange for a bigger size and all my calls and emails have been ignored
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Posted 4 years ago
Thank you for taking the time to post a review. This is really strange, please do check you have the correct email address customerservice@angels-face.co.uk Please note our opening hours are Monday - Friday 9am till 5pm we do have an answer phone too Please don't forget to follow us on Instagram @angelsfaceloves
Posted 4 years ago
I have still not received the order. Can you please tell me when the item will be shipped? Order information: BXPINSVII
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Posted 4 years ago
Thank you for taking the time to post a review. Please contact our customer service team directly should you need any further assistance customerservice@angels-face.co.uk Please don't forget to follow us on Instagram @angelsfaceloves
Posted 4 years ago
Sizes seem not correct
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Posted 4 years ago
Thank you for taking the time to post a review. Please do feel free to contact us, our customer service team are more than happy to help you with sizing. Please also feel free to return your garments to exchange for different sizing. Please don't forget to follow us on Instagram @angelsfaceloves
Posted 4 years ago
The delivery good clothes very expensive they should be half price they show
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Posted 4 years ago
Hi there, thank you for your review. We ensure that our clothing is of the highest quality. Please feel free to get in touch with us at Customer Service if we can help you further. customerservice@angels-face.co.uk Kind regards Customer Service Team Angel's Face
Posted 4 years ago
Angel's Face is rated 4.7 based on 2,036 reviews