Angel's Face Reviews

4.7 Rating 2,036 Reviews
93 %
of reviewers recommend Angel's Face
4.7
Based on 2,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Angel\'s Face Reviews
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Phone:

01732 823 700

Email:

customerservice@angels-face.co.uk

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Product was fine. Since buying, Angel's Face has started sending me promotional texts unlawfully without my consent. No way to opt out - they say there is by texting another number, but in practice this doesn't actually work. Made one order and have no idea why they still retain my phone number or personal data, let alone send marketing to it. So again - product fine, but the overall buying experience very inferior.
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Posted 2 years ago
I never received my items!! Messaged customer service for 2 weeks and still have t received my items or a refund. So spent money on an item I never got! Im so disappointed.
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Posted 2 years ago
Thank you for your review. We opened an investigation with Royal Mail immediately after you contacted us, who were able to confirm that your parcel was delivered correctly and left in a safe place as per your instructions.
Posted 2 years ago
io veramente ancora non ho ricevuto la merce pertanto chiedevo delucidazioni e/o informazioni in merito al mio ordine.
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Posted 2 years ago
Terrible service regarding chasing up a refund
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Posted 2 years ago
Size is not treu to size....
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Posted 2 years ago
I didn’t receive the package I am so angry 😡
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Posted 2 years ago
We are sorry to hear that there has been a delay with your delivery. We can see that your order has been shipped via TNT and is on its way. We hope that your order will be delivered soon.
Posted 2 years ago
Still no package received from courier TNT. It is the worst delivery company...
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Posted 3 years ago
Hello, thank you for your review. We can see that your parcel has been in Riyadh since 23rd April. TNT have been trying to contact you but have not been able to do so. Please contact TNT for your order to be delivered as soon as possible.
Posted 3 years ago
It says worldwide delivery and when I requested it to Italy is was then not available. had to have it sent to the UK.
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Posted 3 years ago
I did not get respond from you about my request of item exchange due to reason size doesn’t fit
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Posted 3 years ago
Sorry, item parcelled very good arrived stained/marked and quite poor quality not as image on website. Tried to contact to ask for full refund including postage. Not acknowledged my request. Bad service
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Posted 3 years ago
Thank you for your review. We can see that your query was replied to on 14th March. We sent you a prepaid postage label for you to return the shoes. As soon as we receive your return you will be refunded in full. For any further assistance, please contact customerservice@angels-face.co.uk
Posted 3 years ago
I ordered a set of jacket and pant For my daughter and have wear it for 2 times , when I washed it same the instructions the colour is gone 💔it was baby blue , now it’s white ???
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Posted 3 years ago
Dear customer, thank you for your review. From the pictures you provided, it looks like you have used a strong bleaching agent in your wash which has reacted to the cotton and washed out the colour. Unfortunately, not adhering to the washing instructions can result in damage to the garments.
Posted 3 years ago
İ have not get the items, they are lost
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Posted 3 years ago
Thank you for review. We are sorry that your delivery to Germany is taking longer than usual to arrive. We can confirm that your order has been dispatched and is on its way to you. We hope that you will receive it soon and that you love the items :)
Posted 3 years ago
Unfortunately, I did n’t receive my shipments until now !!!! I had made an order in 28/01/2021
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Posted 3 years ago
Hi, thank you for your review. Your order was dispatched on 1st February and is currently showing as being in Abu Dhabi. We hope that your order will be delivered in the next few days :)
Posted 3 years ago
I still wait for my order
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Posted 3 years ago
Unfortunately I still haven’t received my order and your customer service team has not responded to me about it.
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Posted 3 years ago
Hello, really sorry to hear that you still have not received your order. Please email us with your full name and order number to customerservice@angels-face.co.uk and we will investigate this for you ASAP
Posted 3 years ago
Still I don’t have my shipment.
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Posted 3 years ago
The worst company to purchese from i bought from several websites ssme things with more expensive material never was charged the amount the shipping company is asking for why is that I dont want the items with this price any more worst site ever
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Posted 3 years ago
The hats looked lovely online & I ordered size 1-4years. It was sooo small and had a very odd shape and no stretch. Didn’t even fit an 18months. Very disappointed
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Posted 3 years ago
I didn’t receive my purchase yet and it’s not trackable! It’s a gift and I need them before Christmas!
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Posted 3 years ago
Hello, we are sorry to hear that you haven't received your order yet. Your parcel was sent on 11th December is still on its way to you.
Posted 3 years ago
Não recebi os meus produtos.
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Posted 3 years ago
Olá, lamentamos saber que você ainda não recebeu seu pedido. Seu pacote foi enviado em 11 de dezembro e ainda está a caminho para você.
Posted 3 years ago
Angel's Face is rated 4.7 based on 2,036 reviews