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Angel's Face Reviews

4.7 Rating 2,036 Reviews

93 %

of reviewers recommend Angel's Face

Company Reviews

Product Reviews

4.7

Based on 2,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Angel\'s Face Reviews$

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Phone:

01732 823 700

Email:

customerservice@angels-face.co.uk

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Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

Angel's Face 5 star review on 11th September 2021

Tamara Rodriguez

192

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive the merchandise yet! But I received this review demand now…10 days after my order. The products seemed nice on the website, that is the reason I gave a 2 stars instead of 1. Unfortunately, even the clothes will be very nice at arrival, this company wouldn’t be one of my choices to buy for my toddler girl. At comparable prices and even better I am happy to order and receive clothes for her in 2-3 days timeframe since I put the order online. And I am still in US and they are still arriving from Europe, UK or Germany!!! More than that, my little one is “treated” with a pack of gummies in every package coming from another UK vendor, she cannot wait for those… I am sorry about this company, I ordered because I liked their clothes BUT…doesn’t seem to work for us!!!”

Posted 2 years ago

$Read Angel\'s Face Reviews$

Thank you for your review and valuable feedback. We can confirm that your order was shipped on 3rd August and scanned in your country of residence on 15th August. Your parcel should therefore be delivered to you shortly. We have also emailed you with your tracking link and information.

Posted 2 years ago

“It was the first time I ordered something from this company and I did not receive the entire order. There was one item missing and I still have not received a response about it despite me contacting the company as soon as I found out the order was incomplete”

Posted 2 years ago

“Poor fitting dress , over inflated prices and substandard quality. The dress I ordered was baggy and oversized even though it was supposed to be a polished party dress it looked like it was made for an extremely obese child. The material was cheap and tatty and the dress did not reflect the price I paid.”

Posted 2 years ago

$Read Angel\'s Face Reviews$

Thank you for your review. Here at Angel's Face, we pride ourselves on our exceptional fabrics and quality, so it is disappointing to hear that we did not meet your expectations on this occasion. We'd like to remind you that we offer a 30 day return period for any unwanted items. Should you need any assistance, please do not hesitate to email us via customerservice@angels-face.couk and we will be happy to help you :)

Posted 2 years ago

“I didn’t receive it until now.. and I need it before Eid on Wednesday”

Posted 2 years ago

“I have ordered 3 items for my babys birthday. One of the items was totally wrong item. It was to short notice to send it back.”

Posted 3 years ago

“Sizing is ridiculous my child is in 4/5 yr and ive bought 6/7 from you and they are all too small,then to add insult ive to pay to send them back”

Posted 3 years ago

$Read Angel\'s Face Reviews$

Thank you for taking the time to write a review. We are sorry to hear that our clothing came up too small on your child and we hope that the size above will fit better.

Posted 3 years ago

“I ordered headband put I don’t received it . You send the eyes mask instead.”

Posted 3 years ago

“I love the insite experience. But the problem is with TNT company, they received it since 26 of Nov but they failed to deliver it until now despite contacting them several times”

Posted 3 years ago

$Read Angel\'s Face Reviews$

We are sorry to hear that your order took longer to arrive than usual. We see that your parcel has now been delivered :)

Posted 3 years ago

“We did not received our goods yet”

Posted 3 years ago

$Read Angel\'s Face Reviews$

Hello dear customer, Your parcel was sent on 16th November and should be delivered by the end of the week :)

Posted 3 years ago

“Beautifull as allway, but not true to size, at least 1 size smaller, please consider before purchase.”

Posted 3 years ago

$Read Angel\'s Face Reviews$

Thank you very much for your review. We will take the feedback onboard :)

Posted 3 years ago

“Skirt was stunning shame about being ripped off for shipping paid £10 for next day delivery was sent an email to say it would be delivered by the Friday didn’t arrive. Then got an email of dpd to say it would be delivered on the Monday but on Saturday got a txt to say deliver would be on Saturday all the messing around was a joke Angel face still can’t see that they made an error and haven’t even offered to refund me the cost of postage even when I sent them proof of the email”

Posted 3 years ago

$Read Angel\'s Face Reviews$

Thank for taking the time write your review. Having looked at your order, we can see that you paid £10 for Saturday delivery which is when the parcel was delivered. Apologies if there was a misunderstanding. We sincerely hope that your little one loves her tutu and creates wonderful memories in it :)

Posted 3 years ago

“The customer service very poorly”

Posted 4 years ago

$Read Angel\'s Face Reviews$

Thank you for taking the time to post a review. Sorry to hear this please do email us directly so we can get to the bottom of any issues customerservice@angels-face.co.uk Please don't forget to follow us on Instagram @angelsfaceloves

Posted 4 years ago

“I haven’t received my clothes and I found nowhere to submit a request to change my mailing address. My email to your sales service team remains unanswered”

Posted 4 years ago

$Read Angel\'s Face Reviews$

Thank you for taking the time to post a review. Please do feel free to message our customer service team on customerservice@angels-face.co.uk Please don't forget to follow us on Instagram @angelsfaceloves

Posted 4 years ago

“The delay in the request .... My last request has not arrived yet ... And my previous students arrive late always”

Posted 4 years ago

“I haven’t yet received my order”

Posted 4 years ago

$Read Angel\'s Face Reviews$

Thank you for taking the time to post a review. Sorry to hear this, please do contact our customer service team directly and they will be able to look in to this for you. customerservice@angels-face.co.uk

Posted 4 years ago

“Very disappointed. I am still waiting for my order. Last update on tracking service was on 23/10. One of the dresses was for my goddaughter’s birthday which is today. I place many orders with websites from the UK and they usually deliver within 2-3 days. Please look into my order and inform me when to expect. Thank you”

Posted 4 years ago

$Read Angel\'s Face Reviews$

Thank you for taking the time to post a review. I have tracked your order and you placed the order on 21st Oct and we shipped it out from here on the same day it arrived in Cyprus on 23rd October and it appears to have been held in customs. Unfortunately this is a matter that we cannot control. Please do feel free to contact our customer service team directly if they can help you further

Posted 4 years ago

“I had ordered 2 hats for my daughter. She’s 2,5 years old and I had ordered size 2-4 years. They run small. I couldn’t find measurements for hats on Angle’s Face website, so as a customer I don’t have change to know the sizing for hat before I shop it. But to return it I have to pay shipping which cost around 15-20€ from Slovakia. Sorry, but you are supposed to pay it for me as a company doesn’t give me enough/complete informations before I do shopping. This is not a good marketing and customers service as you’re trying to present your company. So, as a customer, now I only have choices: to pay expensive shipping for return or keep hats which I couldn’t use.”

Posted 4 years ago

$Read Angel\'s Face Reviews$

Good afternoon Gabriela Thank you for taking the time to write a review. Please can you contact us directly at Customer Services customerservice@angels-face.co.uk and we will rectify this situation for you Kind regards Angel's Face Customer Service Team

Posted 4 years ago

“I’ve placed an order of three charm skits TUTU. One of them came lilac instead of Vintage rose.... I was little bit disappointed in such a lousy service.”

Posted 5 years ago

$Read Angel\'s Face Reviews$

Good morning, Thank you for taking the time to send us your feedback. I can confirm that your order included a Lilac/violet tutu a Pink tutu and a multicoloured one if this is not correct, I would ask that you could please contact us directly at customerservice@angels-face.co.uk. This way we can put right your order Kind regards Angel's Face Customer Service Team

Posted 5 years ago

“I was really excited about receiving my parcel however I was very disappointed with the quality of when they arrived. The colours do not look like the appear online and the quality is very poor.”

Posted 5 years ago

$Read Angel\'s Face Reviews$

Apologises Angels Face has not met your expectation this time. Please feel free to contact me via telephone (01732 823700) or email (customerservice@angels-face.co.uk) to discuss your view in more detail. Thanks for taking the time to post your review

Posted 5 years ago

“Good afternoon! I have not received an order :(. The reference BEOOPABYJ. Signe Bierande”

Posted 5 years ago

$Read Angel\'s Face Reviews$

Good Morning Thank you for your review, I have checked your tracking number and it looks like the postal service tried to deliver your parcel on Friday 30th Nov, but no one appeared to be home. I have emailed you directly a link to arrange redelivery of your parcel when you will be home. Please feel free to get in touch with me here on 01732 823700 if I can help you further

Posted 5 years ago

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Angel's Face is rated 4.7 based on 2,036 reviews