Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 421 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Write Your review

Tell us how Anstel Brands made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we have had various issues with the cot due to manufacturing, we have had a great experience with Cheryl from customer service and Fleur the sales representative in NZ.”

Helpful Report

Posted 1 year ago

“Very grateful for the help and call back from Customer service. Thanks!”

Helpful Report

Posted 1 year ago

“I purchased a nappy bin when I attended the baby expo at Homebush. The lady that showed me the product was very knowledgeable. I liked it because of the design of when you put a nappy in there is no smell wafting out from inside, you can also use your own bags to line it with. There were 4 fabulous colours to choose from & it was delivered straight to my door.”

Helpful Report

Posted 1 year ago

“Always have the best experience with Anstel support team, thanks you!”

Helpful Report

Posted 1 year ago

“Thank you for your quick replies and detailed information.”

Helpful Report

Posted 1 year ago

“Unfortundately we did not yet receive a fitting replacement part. But Cheryl has been of great help!”

Helpful Report

Posted 1 year ago

“Products are great quality and the customer service is fantastic”

Helpful Report

Posted 1 year ago

“One of a few provider of European high end brands always quick to respond and interstate delivery done under 24h.”

Helpful Report

Posted 1 year ago

“Shipping was fast and easy to track.”

Helpful Report

Posted 1 year ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

Helpful Report

Posted 1 year ago

“Really happy with the customer service I received for a replacement handle (wear and tear) outside of the warranty period. I was offered a replacement part for a nominal price, it arrived quickly and my query was handled promptly.”

Helpful Report

Posted 1 year ago

“Excellent service couldn’t fault it or the quality”

Helpful Report

Posted 1 year ago

“No problems with delivery, well packaged. Looks great. Love the plastic carry bag it came in. Haven’t used it yet as it is a present for my grandson’s upcoming birthday.”

Helpful Report

Posted 1 year ago

“Cheryl once again was very helpful. Thank you”

Helpful Report

Posted 1 year ago

“Good quick service”

Helpful Report

Posted 1 year ago

“Very helpful team, I was actually dreading having to have my pram fixed/part replaced but the team made it so easy which is very much appreciated when have a baby & am back at work. Thank you!”

Helpful Report

Posted 1 year ago

“Cheryl from Anstel support has been extremely helpful and supportive throughout my issue. Whilst it has taken sometime to resolve it, it has been at no fault of hers. Exceptional customer service!”

Helpful Report

Posted 1 year ago

“Cheryl is the best”

Helpful Report

Posted 1 year ago

“Cheryl was so helpful and deliveries were quick and easy”

Helpful Report

Posted 1 year ago

“Very prompt and attentive service Appreciated the response”

Helpful Report

Posted 1 year ago

Anstel Brands is rated 4.8 based on 421 reviews