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Anstel Brands Reviews

4.8 Rating 370 Reviews

93 %

of reviewers recommend Anstel Brands

Company Reviews

Product Reviews

4.8

Based on 370 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
36 Sunline Drive
Victoria
3029

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Anstel Brands 2 star review on 28th March 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 7th February 2024

Anstel Brands 5 star review on 7th February 2024

Anstel Brands 5 star review on 25th January 2024

19

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily the best customer service I've ever received when dealing with a company online. Very fast responses, clear communication and they really go the extra mile to help. A+++”

Posted 3 years ago

“Fast and friendly service, very easy to deal with. I received regular updates on delivery which was fantastic. I absolutely love our new pram! It's so compact when folded and fits easily in the car with room to spare. It just glides along and makes it easy to get around the shops. It is streamlined and beautiful.”

Posted 3 years ago

“Best service I ever had by far. Fantastic, effective and fast. Top”

Posted 3 years ago

“Amazing service and amazing quality products. Had been looking at a Nuna pram but your staff's expertise and the overall quality of the product made the switch to a Cybex a no brainer. Both communication at the baby show, as well as communication afterwards via email was excellent customer service.”

Posted 1 year ago

“Very fast shipping. Great assistance with double checking model and suitability with our capsule. Adapters work and we are enjoying the ease of transferring baby straight out of the car to pram- especially on the kindy run!”

Posted 2 years ago

“was very understanding and caring and polite Hayden thanks”

Posted 2 years ago

“The customer service I received throughout my buying journey with Anstel was 10/10! I had so many questions and zero time to call because of work, and the consultant helped through the chat system and was so patient & helpful! Product knowledge was great & even got my order moved up so it wouldn’t arrive too close to baby’s due date! Loved my experience and will be recommending to all my family and friends in Adelaide :)”

Posted 2 years ago

“Always amazing customer service with Anstel!”

Posted 2 years ago

“Excellent customer service, Hayden was wonderful to deal with, I will definitely buy more in the future.”

Posted 2 years ago

“Fast, reliable and good price”

Posted 3 years ago

“Excellent support with super fast turnaround times, as always!”

Posted 3 years ago

“Great customer service experience shopping at Anstel. They were very accommodating of my needs and agreed to make changes to my order as soon as I contacted them. Haven't used the Joolz Geo yet, but it is definitely one of the better luxury prams on the market. I love it, can't wait for bub to arrive so we can take him for long comfy strolls in it.”

Posted 3 years ago

“Amazing customer service! I can’t thank them enough for all their help :)”

Posted 3 years ago

“Hayden was extremely helpful with my enquiry for replacements part on my Cybem Priam. The communication was quick, as was the picking and packing of my items. Thanks again.”

Posted 3 years ago

“Very good customer service.”

Posted 3 years ago

“Brilliant and straight forward support! Thankyou!”

Posted 3 years ago

“Fantastic quick service”

Posted 3 years ago

“Quick reply from customer service”

Posted 3 years ago

“Amazing customer service. I had an issue with a Joolz bag and a replacement was sorted immediately. I was blown away by how friendly and onto it the staff were.”

Posted 3 years ago

“The customer service and speedy responses have been amazing by the customer service team. We have had 2 minor issues with our Joolz Geo2 which have been quickly sorted with replacement parts being sent straight away. Can’t thank the team enough more making the process so hassle free!!”

Posted 3 years ago

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Anstel Brands is rated 4.8 based on 370 reviews