Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 431 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
Truganina
Victoria
3029

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Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an easy purchase and my daughter loves it because the wheels are brand new! Thank you Anstel.”

Helpful Report

(Anstel) - Posted 1 year ago

“We’ve been using the GB stroller and loving it that we bought the same one for our second child for travel purposes (and for local outings). aww had some issues with the wear down of the wheel and Anstel were so great to deal with! they provided a replacement stroller as it was still within the warranty period. Will definitely be a continued customer for future purchases!!”

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(Anstel) - Posted 1 year ago

“Customer service is exceptional”

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(Anstel) - Posted 1 year ago

“So responsive and such helpful service”

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(Anstel) - Posted 1 year ago

“always helpful”

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(Anstel) - Posted 1 year ago

“Fantastic response to my online query and equally swift delivery.”

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(Anstel) - Posted 1 year ago

“Item was exactly as described and didn’t take long to arrive. Very satisfied”

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(Anstel) - Posted 1 year ago

“Fast service and very easy to deal with.”

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(Anstel) - Posted 1 year ago

“I had a fantastic experience with Anstel! I reached out about adjusting my order, and their team went above and beyond to help me. They quickly added an extra item to my order without any fuss and kept me informed throughout the process. Their responsiveness and friendly communication made the entire experience smooth and stress-free. I highly recommend Anstel for their excellent customer service and dedication to ensuring customer satisfaction!”

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(Anstel) - Posted 1 year ago

“Amazing customer service. The process was seamless. It’s been a while since I’ve received such great service.”

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(Anstel) - Posted 1 year ago

“Exceptional customer service from Cheryl. Thank you.”

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(Anstel) - Posted 1 year ago

“Love how sturdy and stylish the gazelle pram is. So many ways you can adjust the pram too. Highly recommend!”

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(Anstel) - Posted 1 year ago

“Very good experience to first seeing the products at the melbourne Baby Expo, and decided to go with a Cybex pram and some baby rest accessories. The order was delivered within 2 days and all looks excellent quality. Appreciate the excellent service and the fast delivery.”

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(Anstel) - Posted 2 years ago

“I am really disappointed in what I recieved in the mail. I ordered replacement pram harness pads and instead of receiving original Cybex harness I recieved a cheaper alternative which looked nothing like my original harness pads.”

Helpful Report

(Anstel) - Posted 2 years ago

Hello Arzu Thanks for taking the time to leave your feedback. It appears you may have been supplied the incorrect product. Our team are looking into this for you and will be in touch with you very soon via our Support desk: support@anstelbrands.com.au Thanks

Posted 2 years ago

“Excellent customer service Cheryl”

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(Anstel) - Posted 2 years ago

“Impressed with the customer service and genuine care for solving customer queries.”

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(Anstel) - Posted 2 years ago

“Anastel goes above and beyond! I've never experienced costumer service this helpful and caring. Once again, thank you!”

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(Anstel) - Posted 2 years ago

“Great as usual”

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(Anstel) - Posted 2 years ago

“Delivered very promptly and well wrapped so undamaged. This was a very good experience.”

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(Anstel) - Posted 2 years ago

“Quick and helpful response”

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(Anstel) - Posted 2 years ago

Anstel Brands is rated 4.8 based on 431 reviews