Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 431 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
Truganina
Victoria
3029

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Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheryl was very helpful :)”

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(Anstel) - Posted 2 years ago

“Very helpful with issue with my pram”

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(Anstel) - Posted 2 years ago

“Very nice and helpful”

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Posted 2 years ago

“Very happy with how quickly my Enquiry was responded too. The issue was resolved with no fuss whatsoever. Very happy!”

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Posted 2 years ago

“Awesome!!!❤️”

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Posted 2 years ago

“Pram arrived less than 2 days after I ordered. We are very happy with it, it’s great quality and it’s so pretty!”

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Posted 2 years ago

“fast reply and resolve, very polite staff, highly recommended”

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Posted 2 years ago

“Great product very happy with my purchase”

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Posted 2 years ago

“Great to deal with”

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Posted 2 years ago

“Thank you! Great product :)”

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Posted 2 years ago

“Cheryl was fantastic to deal with. Made things easy, very quick communication and over delivered in service! Greatly appreciated.”

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Posted 2 years ago

“Delivered on time in perfect condition”

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Posted 2 years ago

“The customer service in Anstel Brands is amazing. In fact it's more than I expected. They are so helpful and very polite. I can't ask more from them. I specially want to thank Cheryl Hooker. I can tell how amazing person she is even if I haven't met her in person. I also want to thank Fleur who took the time to deliver the item personally to my house so I would get it fast. All in all I just want to remind Anstel brands to keep up the good work cause customer service is the core of any company.”

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Posted 2 years ago

“Although we have had various issues with the cot due to manufacturing, we have had a great experience with Cheryl from customer service and Fleur the sales representative in NZ.”

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Posted 2 years ago

“Very grateful for the help and call back from Customer service. Thanks!”

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Posted 2 years ago

“I purchased a nappy bin when I attended the baby expo at Homebush. The lady that showed me the product was very knowledgeable. I liked it because of the design of when you put a nappy in there is no smell wafting out from inside, you can also use your own bags to line it with. There were 4 fabulous colours to choose from & it was delivered straight to my door.”

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Posted 2 years ago

“Always have the best experience with Anstel support team, thanks you!”

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Posted 2 years ago

“Thank you for your quick replies and detailed information.”

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Posted 2 years ago

“Haven't received it yet¡”

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Posted 2 years ago

“I ordered a pram cover which came 12 BUSINESS DAYS after I ordered it - 2.5 weeks later. The customer service tried to help me which I appreciate but the courier company they use for Perth WA is Couriers Please who are horrendous - I've had plenty of bad expereicnes with this courier company. Its a shame because Anstel seem amazing - good product range and great customer service. BEWARE WA CUSTOMERS - delivery date is unlikely to be great. Anstel - chose another courier for WA please - who you have SUCK.”

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Posted 2 years ago

Anstel Brands is rated 4.8 based on 431 reviews