Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 429 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anstel sells high end products to Australian market and their service is also high end, prompt, helpful and supportive.”

Helpful Report

(Anstel) - Posted 1 week ago

“Great, made the experience really amazing!”

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(Anstel) - Posted 1 week ago

“Very helpful & prompt”

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(Anstel) - Posted 2 weeks ago

“Quick and helpful”

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(Anstel) - Posted 2 weeks ago

“I was helped by Lee and Cheryl. They are both beautiful ladies who truly care about the customer experience. I could not be happier.”

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(Anstel) - Posted 1 month ago

“Cheryl was incredibly helpful and understanding. As a busy mum dealing with people who take the time to understand amd hear you are important. I have had this experience dealing with Anstel on all occasions.”

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(Anstel) - Posted 2 months ago

“Excellent services right from the ease of purchase to communications during the order and arrival of item. Very impressed with how the customer service is run, not sure if Cheryl is a one man army but special mention to her for facilitating my transaction and ensuring the item received safely in WA!”

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(Anstel) - Posted 3 months ago

“always helpful”

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(Anstel) - Posted 5 months ago

“Cheryl and Fleur are fabulous!!”

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(Anstel) - Posted 5 months ago

“Great product and fast service”

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(Anstel) - Posted 5 months ago

“Quick and helpful - resolved the issue and sent out a replacement part.”

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(Anstel) - Posted 6 months ago

“Cheryl worked with speed and urgency to fix the customers problem. Appreciate her!”

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(Anstel) - Posted 6 months ago

“Very helpful in solving our customer's missing part. Smooth process, and the customer was happy.”

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(Anstel) - Posted 6 months ago

“I got my pram connector in 2 days so I’m super happy with the delivery speed. It was really handy to get it in time, thank you!”

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(Anstel) - Posted 7 months ago

“Fast shipping and smooth delivery. Supurb quality products. Thank you!”

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(Anstel) - Posted 7 months ago

“Prompt service in response to a missing part query. Quick delivery to rectify the issue.”

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(Anstel) - Posted 7 months ago

“What an easy purchase and my daughter loves it because the wheels are brand new! Thank you Anstel.”

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(Anstel) - Posted 8 months ago

“We’ve been using the GB stroller and loving it that we bought the same one for our second child for travel purposes (and for local outings). aww had some issues with the wear down of the wheel and Anstel were so great to deal with! they provided a replacement stroller as it was still within the warranty period. Will definitely be a continued customer for future purchases!!”

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(Anstel) - Posted 8 months ago

“Customer service is exceptional”

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(Anstel) - Posted 8 months ago

“So responsive and such helpful service”

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(Anstel) - Posted 8 months ago

Anstel Brands is rated 4.8 based on 429 reviews