Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 431 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
Truganina
Victoria
3029

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Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt response”

Helpful Report

(Anstel) - Posted 10 months ago

“Had a replacement after an unfortunate collision with a metal ramp at high (running) speed that snapped the wheel of my Cybex double pram. The Amstel team got on the call promptly and replaced the wheels no questions asked. Highly recommend this company!”

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Posted 1 year ago

“Anstel sells high end products to Australian market and their service is also high end, prompt, helpful and supportive.”

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(Anstel) - Posted 1 year ago

“Great, made the experience really amazing!”

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(Anstel) - Posted 1 year ago

“Very helpful & prompt”

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(Anstel) - Posted 1 year ago

“Quick and helpful”

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(Anstel) - Posted 1 year ago

“No response or help”

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(Anstel) - Posted 1 year ago

“I was helped by Lee and Cheryl. They are both beautiful ladies who truly care about the customer experience. I could not be happier.”

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(Anstel) - Posted 1 year ago

“Cheryl was incredibly helpful and understanding. As a busy mum dealing with people who take the time to understand amd hear you are important. I have had this experience dealing with Anstel on all occasions.”

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(Anstel) - Posted 1 year ago

“Excellent services right from the ease of purchase to communications during the order and arrival of item. Very impressed with how the customer service is run, not sure if Cheryl is a one man army but special mention to her for facilitating my transaction and ensuring the item received safely in WA!”

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(Anstel) - Posted 1 year ago

“Items arrived on time as described”

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(Anstel) - Posted 1 year ago

“always helpful”

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(Anstel) - Posted 1 year ago

“Cheryl and Fleur are fabulous!!”

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(Anstel) - Posted 1 year ago

“Great product and fast service”

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(Anstel) - Posted 1 year ago

“Quick and helpful - resolved the issue and sent out a replacement part.”

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(Anstel) - Posted 1 year ago

“Cheryl worked with speed and urgency to fix the customers problem. Appreciate her!”

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(Anstel) - Posted 1 year ago

“Very helpful in solving our customer's missing part. Smooth process, and the customer was happy.”

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(Anstel) - Posted 1 year ago

“I got my pram connector in 2 days so I’m super happy with the delivery speed. It was really handy to get it in time, thank you!”

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(Anstel) - Posted 1 year ago

“Fast shipping and smooth delivery. Supurb quality products. Thank you!”

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(Anstel) - Posted 1 year ago

“Prompt service in response to a missing part query. Quick delivery to rectify the issue.”

Helpful Report

(Anstel) - Posted 1 year ago

Anstel Brands is rated 4.8 based on 431 reviews