Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 420 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 420 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

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Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 1 year ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 1 year ago

“best warranty service experience ever”

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Posted 1 year ago

“Very happy with the product - it is easy to use and stylish. Would recommend to family and friends.”

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Posted 1 year ago

“Amazing customer service, very reactive (replied within the hour) and efficient. My Cybex Gazelle S seat broke. I received a replacement frame 5 days later at no cost. Super fast and hassle-free! Thank you :)”

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Posted 1 year ago

“Extremely helpful and quick to resolve a missing part issue - thank you so very much!”

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Posted 1 year ago

“Cheryl from customer service is amazing! Her service and understanding are second to none.”

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Posted 1 year ago

“respond fast to my inquiry and handle it most professionally. very straight forward.”

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Posted 1 year ago

“Very good thanks”

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Posted 1 year ago

“Sensational. Fast, responsive and great resolution.”

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Posted 1 year ago

“Prompt professional service.”

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Posted 1 year ago

“Fantastic service as always!”

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Posted 1 year ago

“Once I engaged Anstel directly, my issue was resolved quickly and effectively.”

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Posted 1 year ago

“Shipping was fast and easy to track.”

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Posted 1 year ago

“Shipping was fast and easy to track.”

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Posted 1 year ago

“Furniture really solid. We had a minor issue with some drawer runners, but they sent someone out to fix it. Excellent customer service!”

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Posted 1 year ago

“Exceptional customer service. Awesome Cybex products. I am happy with the purchase.”

Anstel Brands 5 star review on 6th September 2023

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Posted 1 year ago

“Amazing customer service! I purchased from this company thanks to reading nothing but positive reviews online and I was not at all disappointed. I made an enquiry about a product and was responded to straight away by a very helpful representative (Cheryl) who went above and beyond to help me out. Highly recommend this company and I will be purchasing from them again! Very happy.”

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Posted 1 year ago

“I purchased a Bumprider which always seemed to be hard to roll. At 12 months it was unuasable. I contacted baby kingdom where I purchased who forwarded to anstel brands who in turn sent me a lovely email with a solution. I found the customer service a lovely surprise, sadly good customer service is now rare. I highly recommend this company they stand behind the products they sell and after service has been terrific.”

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Posted 1 year ago

“Lovely people, great and prompt service! Ticket 115356”

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Posted 1 year ago

Anstel Brands is rated 4.8 based on 420 reviews