Anstel Brands Reviews

Name: Anstel Brands
Address: 36 Sunline Drive, Truganina, Victoria
Rating: 4.76

4.8 Rating 431 Reviews

93 %

of reviewers recommend Anstel Brands

4.8

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
Truganina
Victoria
3029

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Anstel Brands 5 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the customer service I received for a replacement handle (wear and tear) outside of the warranty period. I was offered a replacement part for a nominal price, it arrived quickly and my query was handled promptly.”

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Posted 2 years ago

“First time shopping with Anstel Brands for a cot mattress, and it was such a fantastic and flawless experience - the customer service was great, and delivery was very punctual. I was then also delighted and so happy to receive the mattress as the quality was fantastic. I had an old Boori mattress which was terrible in comparison to BabyRest. The quality is second to none, and made in Australia; I am so happy I found it. The staff also assisted me with a cot assembly query in an efficient manner and when they did not have to. I will highly recommend Anstel to anyone, and have been telling friends and family to purchase from them too. Thank you for making quality products at reasonable prices!”

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Posted 2 years ago

“Customer service was great! My delivery came earlier than expected as well :)”

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Posted 2 years ago

“Cheryl was amazing, very professional and very supportive, I was having trouble with a broken part of my pram, she responded with clear options and solved my problem very quickly. Other than deals I will be happy to pay for the service. Highly recommend and will be purchase in the future.”

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Posted 2 years ago

“Excellent! Great custumer service and quality products! Fast delivery as well. Thank you!”

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Posted 2 years ago

“Amazing client service 👌🏼”

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Posted 2 years ago

“Fast & reliable delivery.”

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Posted 2 years ago

“Fast delivery. Really like the Babyrest Aster nappy bin. Very easy to use. Locks in odors. Looks nice.”

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Posted 2 years ago

“Cheryl was so great and quick at getting back to me and it was surprisingly cheap to get the basket”

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Posted 2 years ago

“perfect and effective customer service’”

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Posted 2 years ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 2 years ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 2 years ago

“Excellent service and follow-up. arrived on the day as promised. thank you.”

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Posted 2 years ago

“best warranty service experience ever”

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Posted 2 years ago

“Very happy with the product - it is easy to use and stylish. Would recommend to family and friends.”

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Posted 2 years ago

“Amazing customer service, very reactive (replied within the hour) and efficient. My Cybex Gazelle S seat broke. I received a replacement frame 5 days later at no cost. Super fast and hassle-free! Thank you :)”

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Posted 2 years ago

“Extremely helpful and quick to resolve a missing part issue - thank you so very much!”

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Posted 2 years ago

“Cheryl from customer service is amazing! Her service and understanding are second to none.”

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Posted 3 years ago

“respond fast to my inquiry and handle it most professionally. very straight forward.”

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Posted 3 years ago

“Very good thanks”

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Posted 3 years ago

Anstel Brands is rated 4.8 based on 431 reviews