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Answering Legal Reviews

4.8 Rating 230 Reviews
96 %
of reviewers recommend Answering Legal
Company Reviews Metrics Info
4.8
Based on 230 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Sunny Delitala
Verified Buyer
“Please, please, please have your system put in email subject line the caller's name! Also, the agents must follow instructions AND use their common sense to handle calls. Also, the message need to be more clear as to how a call was handled.”
Helpful Report
Posted 2 years ago
Christopher Eskew
Verified Buyer
“Answering Legal is inconsistent with how calls are handled by their employees. Many of them are great and friendly. However many times calls are not even attempted to be patched through.”
Helpful Report
Posted 3 years ago
Gregg Schaaf
Verified Buyer
“good service with two qualifications: (1) every few months they call back wanting to increase the rates and most recently claiming the right to bill for overages if I don't call back by a deadline; (2) calls are forwarded before I have a chance to answer.”
Helpful Report
Posted 3 years ago
Answering Legal is rated 4.8 based on 230 reviews
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