Answering Legal Reviews

4.9 Rating 224 Reviews
96 %
of reviewers recommend Answering Legal
I've used Answering legal for more than a decade. My clients think I have multiple employees who answer the phone when in fact I am a sole practitioner. The clients are satisfied that they are speaking to a live person instead of leaving a message or sending a text. They are happy to be heard and their anxiety is assuaged. This is one of the best investments you can make to secure and retain clients.
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Posted 1 year ago
Great service!
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Posted 1 year ago
Great service!
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Posted 1 year ago
Answering Legal provides top-notch service, answering our over-flow and after-hours calls. They are an extension of our office allowing us to provide a higher level of service to our customers.
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Posted 1 year ago
The service has been fantastic.
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Posted 1 year ago
Excellent service from wonderful people! A pleasure to work with while I was transitioning from an active practice into retirement. I received consistent compliments on the professionalism of the staff that were answering my phone. HIGHLY RECOMMEND! Perfect services at every stage. They will walk you through everything! Every law office should use for after hours calls. If I could invest in Answering Legal I would do it today! Top Quality and Professional!
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Posted 1 year ago
Answering Legal have made my life so much better. They handle call screening, contact information, and do so day or night in English or Spanish. When we cannot take a call right away, at least we have enough information to immediately send a message to the potential client or caller that we got their request for help, and we are working on an answer right away. Callers love that.
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Posted 1 year ago
I began using Answering Legal in March of 2022 and it has been an excellent experience. The Answering Legal team hase been extremely kind and helpful every step of the way. I would recomend Answering Legal to any attorney who is looking for a top-tier answering service.
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Posted 1 year ago
Their service has improved efficiency and allowed us to rid ourselves of the constant interruption of phone calls.
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Posted 1 year ago
I switched from another answering service to Answering Legal a couple months ago. The difference has been remarkable. The intake specialists do a great job of screening prospective clients and answering general calls as well. I couldn't be happier.
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Posted 1 year ago
Professional, articulate and trustworthy. Definitely Worth it!
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Posted 1 year ago
I love answering legal, they take my calls when I'm busy and send me good complete detailed messages. I would certainly recommend to any law firm!
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Posted 1 year ago
Answering Legal is a game changer! No law office should be using any other service. The staff is firstrate and very flexible on how they send messages. My clients love the team at Answering Legal and the transition was smooth and required no involvement from me or my staff. I have not missed a single phone call! I highly recommend Answering Legal.
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Posted 1 year ago
Best answering service. 100% professional and consistent.
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Posted 1 year ago
They have answered my legal calls flawlessly for the last seven years. My Spanish speaking callers especially appreciate the language services. I have all of my calls routed to them as a "gatekeeper" for my staff when things get busy. Highly recommend Answering Legal.
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Posted 1 year ago
Solo practitioner. Could not run my office without Answering Legal. Excellent service
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Posted 1 year ago
Great service!
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Posted 1 year ago
I have used this answering service for almost ten (10) years, and they have been a great asset to my business. They listen carefully to the caller, get client's names correct and take alot of information. They forward names and phone numbers via email and text which saves me alot of time. They are very good at knowing when an important call comes in and when to forward the call. They are a key part of maintaining a busy law practice!
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Posted 1 year ago
Excellent professional service. Clients & other attorneys often think they spoke to my personal Secretary.
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Posted 1 year ago
I have been using Answering Legal for 5 years and have no intentions of changing. They are polite and courteous with my clients and very quick to text the information from the after-hours calls if they try to forward it to me and I don't answer.
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Posted 1 year ago
Answering Legal is rated 4.9 based on 224 reviews