Answering Legal Reviews

4.9 Rating 224 Reviews
96 %
of reviewers recommend Answering Legal
Best in the business. Only a rare few times have I dealt with a company that gives such superb service, is always dependable and never falters. Bravo.
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Posted 2 years ago
We have been using them for 3 months and it has been a great experience so far and our expectations have been met.
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Posted 2 years ago
Answering Legal has been an important and will continue to be an integral part of our overall service to customers! They do an outstanding job for us and our customers.
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Posted 2 years ago
Reliable service.
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Posted 2 years ago
I have been pleasantly surprised with Answering Legal. I had used two similar services in the past and both experiences were horrible. I knew I needed the service again, but I really hesitated this time because of prior experiences. But my dealings with Answering Legal have been great. The owner has talked to me directly about their services and how to make them match our needs, and then they had delivered on what they promised. I highly recommend them.
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Posted 2 years ago
Answering Legal is a great service and vital to my business. Very professional and responsive.
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Posted 2 years ago
Very smooth system. Messages come in by email. Zero complaints.
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Posted 2 years ago
Professional! Definitely an asset to my firm.
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Posted 2 years ago
The Answering Legal Team is fantastic. They treat all of my clients as though they are their own. Thank you for all the support.
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Posted 2 years ago
My clients think a secretary is answering the phone. I've been complimented on how courteous my "secretary" is. They also adjust the monthly charge based on call volume. Great service!
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Posted 2 years ago
I have been a customer of Answering Legal for over two years. The service is exceptional. They answer calls at all hours of the day and even on holidays, so there is never a lapse of service.
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Posted 2 years ago
Great service, easy to manage.
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Posted 2 years ago
Great service, very happy
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Posted 2 years ago
Always Professional. I would recommend.
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Posted 2 years ago
Answering legal has been phenomenal. I employed a similar service awhile back and was so disheartened by the experience that we swore off answering services forever. We gave answering legal a shot as they allowed a free trial period, and we were short staffed at the time. They handled all set up, we were up and running that afternoon. We didn't have to do anything. The quality of service was so good, I haven't given it a second thought since the service was implemented. We signed up as soon as our trial period was over. Could not more highly recommend this service.
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Posted 2 years ago
Through and accurate. Skilled at screening our sometimes challenging clients (often with accents and little English). Reasonable price for high-quality service. I recommend this service. I haven't had any issues and have received compliments on their service.
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Posted 2 years ago
In 5 years they f-ed up one call - an actual hurricane had hit their region and they had a hiccup. That's very very very excusable. Great service 24/7/365.
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Posted 2 years ago
I've engaged Answering Legal as my call service for many years now. They're responsive to feedback and do a great job.
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Posted 2 years ago
Answering Legal has been outstanding in their professionalism, phone etiquette, customer service, client relations and value. They have boosted my intake rate of new client significantly and taken significant pressure off my work time due to handling the phones for me.
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Posted 2 years ago
Professional, reliable, friendly service.
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Posted 2 years ago
Answering Legal is rated 4.9 based on 224 reviews