“Answering legal is like having a smart executive secretary round the clock. Callers feel like they are calling your office; messages are always accurate and complete; and Answering Legal reliably understands when a call is an emergency that should be patched through directly.”
“Excellent follow-up from customer service, always responds promptly and addresses any concerns I might have without delay. No technical problems, which is a great relief.”
“Answering Legal has been fantastic providing beautiful, polite, engaging bilingual call support for new and existing clients. I especially love the way they take caller contact information and send it by text and email before patching in an attorney who can take a call while on the run knowing they will have all they need to return to that person later with follow up.”
“I'll be honest. I was more than a little skeptical about how this would benefit me and my practice. After using them for these past months, I'm convinced of the value of the service and highly recommend these guys to anyone considering such a service.”
“Answering Legal has solved all my law offices telephone needs by providing 24 hour exceptional customer care to my clients. I am especially impressed with their handling of my new case client calls which are all directly routed to me!”
“We are a Law Firm in Tampa, Florida with 12 employees. 6 months ago we switched our answering service vendor to Answering Legal. It was a decision I should have made years ago. The testament of a great partner is that you NEVER have to have meetings to address a problem, the partner simply does their job. Answering Legal is just that. I never had an issue and never had to address an issue. I am thoroughly satisfied with their work 100% of the time. I would put them in the category "the best of the best".”
“As a solo practitioner without a receptionist, answering legal is just what I needed. I can’t answer the phone when I’m in court or in a meeting, but a missed call could mean missing out on a potential new client. It has definitely paid for itself and then some. I’ve even had other attorneys that call my office tell me how good my receptionist is, so they are definitely doing it right!”
“Cannot say enough about Answering Legal.
I have been using this answering service for several years. They do a great job taking and relaying messages. They were a God sent during the pandemic and worked with my office to keep us up and running remotely.”
“I was first reluctant to use an answering service, but Rob convinced me to give Answering Legal a try. After a few weeks of handling my overflow of calls, I noticed a serious increase in business. Answering Legal has been a blessing to my business and I know it will be the same for your business. You can't go wrong with Rob answering your phone.
G Ward”
