aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.48

3.5 Rating 621 Reviews

60 %

of reviewers recommend aoonuauto

3.5

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“GREAT SERVICE AND QUICK SHIPMENT!!”

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Posted 3 years ago

“The car sill I bought does not fit my car. Have tried to return it and get a refund. All I get is a runaround. I would not recommend your company to anyone.”

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Posted 3 years ago

Sorry for your situation, regarding your question,could you send me some pics of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.

Posted 3 years ago

“Cant say anything bad. Got what i ordered in about 3 weeks. Works fine. No complaints here.”

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Posted 3 years ago

“They are holding up well after about a month, the snap connections are a bit difficult to splice in with the wire harness, but this is no fault of the product . I would order again”

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Posted 3 years ago

“sent wrong size, product is useless”

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Posted 3 years ago

“The door sill does not fit on the car and I contacted support and they still have not given me any steps on how to either exchange it or get my money back.”

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Posted 3 years ago

Hello, I am sorry to bring you an unpleasant shopping experience. We have proposed a solution for you to remake but have not received your reply. Could you provide us with the size to remake?

Posted 3 years ago

“DO NOT purchase from this site. It is fraud i placed an order 2 months ago and was charged and never received my items or any communication regarding my items”

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Posted 3 years ago

“Just need to be a little bit quicker and more supportive on the shipping”

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Posted 3 years ago

“I had ordered the LED lights for my 2021 Jeep Rubicon door frame. When I went to install the lights. It was to small for the door frame. I was actually disappointed in the product. For the fact it's to small and I waited longer than expected for the package to arrive. To top it off there is a no return policy. Money spent down the drain.”

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Posted 3 years ago

“Easy, clean look, strong material and they work great.”

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Posted 3 years ago

“Great service. My order arrived with one item not correctly operating. I was sent another set in a timely manner. The product is exactly a advertised. AWESOME EXPERIENCE!”

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Posted 3 years ago

“Item does not even nearly fit my Audi R8. It's about 4 inches to short and will require some full custom work to the door seals to make it look any good. The size is so wrong that I'm not even sure if its the right item or not. However quallity of the item seems to be very impossive.”

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Posted 3 years ago

“They were not actual door sills for 98 chevy 2500...I have no clue what they are, but I very dissatisfied..I don't believe I can recommend your business to any of my friends, family nor will I buy from you again”

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Posted 3 years ago

“It’s not exactly what I thought I ordered. Also the installation instructions aren’t detailed enough.”

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Posted 3 years ago

“Not worthy, mine didn’t fit my car and wouldn’t stay put after installed, almost every time i opened the doors it fell off. It is nice and sensors work perfect but the magnetic part it’s poorly design.”

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Posted 3 years ago

Hello, sorry to bring you a bad shopping experience. Regarding your question,could you send me some videos of the product? I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.If you don't provide us with pictures, we can't judge whether the product you received is like you said. Please send the video to us at customer@aoonuauto.com. Looking to hear from you real soon,thank you.

Posted 3 years ago

“does not stick in place, don't buy this”

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Posted 3 years ago

Hello, don't worry, we have good after-sales service.Regarding your question,could you send me some pics of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem. If you don't provide us with pictures, we can't judge whether the product you received is like you said. Looking to hear from you real soon,thank you. Please send pictures to our email customer@aoonuauto.com, thanks in advance~

Posted 3 years ago

“4 star, good quality parts, would have been a 5 but it took to long for the arrival 😞”

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Posted 3 years ago

“Worst customer service ever never got my order they shipped me a wallet instead of my lights , showed a picture of the item they didnt belive me stopped messaging me wont give me niether product or money back”

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Posted 3 years ago

Hello, deeply sorry for your situation, we have contacted the logistic company to investigate your parcel, don't worry, once we get their reply, we will contact you.

Posted 3 years ago

“Very friendly customer service”

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Posted 3 years ago

“Great product I love it”

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Posted 3 years ago

aoonuauto is rated 3.5 based on 621 reviews