Aperture IVA Reviews

Name: Aperture IVA
Rating: 4.89

4.9 Rating 523 Reviews

98 %

of reviewers recommend Aperture IVA

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4.9

Based on 523 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“The team go over and above to help. I can not thank them enough. I would like to thank Sussie especially - she was amazing. Aperture are always at the end of the phone quickly and efficiently. They answer emails promptly and made the whole process so easy. No question was too small which made the stress of debt seem less worrying and meant we could smile again! Thank you to the team @ Aperture.”

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Posted 8 years ago

“Three and half years ago, all I ever thought about was my debts; I went to bed thinking about it and woke up thinking about it. We didn’t go on lavish holidays, or have a top of the range house or car, our debts built up over a period of years, circumstances, job loss, and interest free credit card to the next interest free credit card until they stop and suddenly wham bam the interest starts to mount up. No spare cash at Christmas, so presents brought from catalogs for my two girls. Money worries, is one of the worst stresses you have to deal with in life and if like me you buried your head in the sand, didn't tell anyone and just hoped some miracle would happen, I can tell you now there isn't a quick fix. The first thing you have to do is admit to yourself there is a problem and it can no longer carry on, the next thing you need to do it talk about it and get advice. So a chat to citizen’s advice, and we decided that the amount I owed was with various creditors so an IVA would be the best route. So they put me in touch with a lovely lady at Grant Thornton / Aperture, she rang me and we spoke at great length and suddenly for the first time in years I felt like I was starting to climb out of the hole I had fell into. She told me to stop paying my creditors straight away, which seemed rather strange as although I had a massive debt I always manged to scrape by and pay them. So the ball had started rolling and the time went quite quickly, so 3 months later was the day I waited to hear if our creditors would agree to the IVA terms. The call came in about 3pm and the answer was yes. I cannot fault the treatment we received from the staff at Grant Thornton/Aperture during these 3 months; they were professional, helpful and never once judged. Fast forward 3 years, and we have just completed our third review, with 2 years to go the time has gone fast. I no longer wake up thinking about debt, yes money is still tight but the living allowance you are allowed is generous and we are better off now than we was before. I also feel happy that I am paying my debt back and by the end of the 5 years I would have paid back 95% of what I owed. Over the three years I have had to speak to the customer services on various occasions, I recently had to buy a new second-hand car as mine had died and just a quick call to Aperture and my mind was put at rest, two month break allowed me to get the car. Best thing I did was pick the phone up and ring Grant Thornton/Aperture 3 years ago. Highly recommend them if you have money worries, don’t stay in that hole, climb out now.”

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Posted 8 years ago

“I have always found the staff very polite and whenever I phoned with questions/queries they have always been able to help and if they had any doubts then they would find out and get straight back to me which made this process of an IVA more bearable”

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Posted 8 years ago

“I am just entering my third year of my IVA and the last two years have been the calmest I have felt in a very long time. The decision to enter into an IVA is very frightening and feels like one of the biggest decisions you will ever make, my experience of Aperture was that from the very first phone call they were helpful, supportive and friendly. I was so concerned about my life being 'taken over' but this hasn't been the case at all. What the IVA and Aperture have done is to give me peace of mind and somewhere I can go to for help and advice. The process seems daunting at first and gathering the information to send them seems massive but all you need to do is send them everything related to your debts and they will collate it all and make sense of it for you. Once it is set up you just do an annual review of your income and expenditure and send this to them. The review is not onerous but will enable you to know that you are on track and another year has passed. My only advice to someone thinking of entering into an IVA with Aperture is not to be afraid to ask, don't sit on concerns and worries because they become bigger in your mind, a phone call to them will quickly answer your question and allay your fears. For anyone struggling with debt I would recommend Aperture without hesitation, very quickly you realise that you don't have to be afraid of the phone ringing or the post coming anymore, your debtors will liaise entirely with Aperture and will not ever contact you directly. The peace of mind and knowing that there is an end in sight is worth so much for your ongoing peace of mind.”

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Posted 8 years ago

“I'd been trying to get control of my deteriorating financial situation for several months using a debt charity, but they eventually said my case, involving personal and company debts, was too complicated for them to be able to help me. They put me in touch with Aperture (Grant Thornton at that time) and I arranged a meeting with an advisor. As well as helping me to compile the relevant information required to negotiate an IVA, the Aperture staff I dealt with throughout the process were very supportive and their attitude helped me to overcome much of the stigma I was feeling about my situation. I'm just approaching the halfway point on my IVA and while money is tight, I am much less stressed about my finances. The prospect of completing the IVA and becoming debt-free is the proverbial 'light at the end of the tunnel'. I'm not sure what would have eventually happened if Aperture (Grant Thornton) hadn't helped me, so if you're in a poor financial situation, no matter how complicated they might appear, I'd recommend their services.”

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Posted 8 years ago

“I felt very respected when handling my affairs as I had very high anxiety as how this would turn out. Their communication was at a level that catered for my understanding and the difficulties I was going through while trying to make sense of the whole thing and how I got to the level of poor management of finances. They gave me a peace of mind as they did everything possible to make the whole process smooth, comfortable, as they had me in mind which reduced my anxieties, fears about the whole process, which at that time seemed extremely complicated and impossible. I have learnt to live within my means and actually manage well without having to think about not having the things that I would like to have. They gave me a peace of mind and good nights sleep as they looked out for me. I am very appreciative of the work they have done with me and above all the gaining of the skills to manage my money in an efficient and effective way without incurring any debts. Brilliant job!! Thank you to all who were on the journey with me.”

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Posted 8 years ago

“I am glad citizens advice put us in touch with you, hopefully you have turned our lives around and end up debt free i would recomend you to others that need help.”

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Posted 8 years ago

“I found that working with Aperture IVA has been brilliant. They respond to emails and phone calls and it is a relief using their service as a massive weight has been lifted off my shoulders. I am moving through the IVA now and I can sleep again at night. Aperture staff were understanding, never critical or judgemental and helped me every step of the way. Definitely suggest using them.”

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Posted 8 years ago

“after my break down i lost my job and life became unbearable now i feel i can start to rebuild my life with all the help i have received from Aperture to tackle my debts i know life can get better once i started to ask for help my life and my mood improved dramatically”

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Posted 8 years ago

“Aperture have always been very helpful and understanding in all my dealings with them. I was in a very dark place before I took out the IVA and although I am still a worrier I can now see a light at the end of the tunnel”

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Posted 8 years ago

“the staff are very helpful and understanding when any problems arise. The main plus for me is that they are non-judgemental and approachable.”

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Posted 8 years ago

“Very helpful during a stressful period in our lives. The advice and guidance given is ensuring that we will get through the difficult times and gives us a positive feeling for the future. Taking away all incoming correspondence from creditors and dealing with these people on our behalf lets us continue working and repaying agreed payments without worrying what the postman has delivered every day when returning home from work.”

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Posted 8 years ago

“Very helpful in time of great stress. The advice and guidance offered has given us a new perspective for the future.”

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Posted 8 years ago

“Aperture helped me through a very difficult time. From making the first phone call I was made to feel comfortable from start to finish. Everything was made clear to me with regard to how they could help.”

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Posted 8 years ago

“I found the company very helpful , I had just come out of my marriage with debts and I contacted Aperture. Everything was a smooth and easy journey and never once was I made to feel inadequate. The staff were so helpful and encouraging letting me know what would happen every step of the way. I'm now in my 3rd year of my IVA and looking forward to completing my IVA in 2018 when I become debt free. The experience has taught me how to manage my money more efficiently now and when I become debt free I intend to stay that way. I cannot find any fault with the way I have been treated and I recommend them 100% if your looking to become debt free.”

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Posted 8 years ago

“Well I'm very happy with how u got me back on track with my debts”

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Posted 8 years ago

“The approach adopted by your personnel from day one to now has been very good. Being in debt can for some people have a similar effect to how I imagine being addicted to drugs can effect you. You do not want admit to yourself or to those close to you that there is a problem and the only way forward appears to be obtaining more credit to solve the deep seated problem. Coming to terms with the fact that there's is a problem and then informing those close to you is the most horrific thing to get through, and so support to those close to the client is essential and should form part of the process because without the support of your family it is harder to face and can make it's successful conclusion that much harder to achieve.”

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Posted 8 years ago

“This company made the process so easy and understandable for me if highly recommend them to anyone the process was painless from start to finish always quick to help always there to take a call can't fault them absolutely brilliant peace of mind”

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Posted 8 years ago

“Apature took over from Grant Thornton during my iva and I have not noticed any changes. If I had query it is always dealt with promptly and efficiently,the staff have always been polite and helpful. I will always recommend them to any one who needs their expert advice etc.”

Helpful Report

Posted 8 years ago

“Very helpul and quick to respond, they ensure that the IVA process is smooth for all parties and less stressful”

Helpful Report

Posted 8 years ago

Aperture IVA is rated 4.9 based on 523 reviews