“Ordered one day, delivered the next. What more can I say other than I found it a little difficult on your website to locate the brown paper bags with square bottoms, in my opinion the headings were not that clear. Probably me being a little bit stupid!
Thank you”
Hi Jillian,
Thanks for your feedback, glad to hear that you enjoyed our speedy delivery service. Sorry to hear that you found our website a bit tricky to navigate. We're always looking to improve the site and make it easier to use, so I shall pass your comments about the square bottomed bags along to our content editor. Hopefully next time you order they will be easier to find! All the best.
Dominic
Thanks for this review, really happy to hear that you enjoy our express service! Enjoy your rope handle bags, and we look forward to working with you again!
Dominic
Hi Samantha,
Thanks for your review, we aim to provide the fastest and most reliable service, so it's great to hear that you're pleased! I hope you like your bags and that we will work with you again in the future.
Dominic
Hi Naomi,
Thank you for this review, we're really glad to hear that you're happy with our service and products! Enjoy your mailing bags, and we look forward to working with you again in the future.
Dominic
Hi Christina,
Thank you for your kind review, I'm happy to hear that your organza bags and raffia have met your expectations. We're always working to make our site more user-friendly, so I'm glad you found it easy to order from us! We look forward to working with you again.
Dominic
Hi Walter,
I'm really pleased to hear that your vest bags arrived quickly and that you're enjoying them. Thanks for your glowing review, I'm glad you're happy with our selection of packaging products. We look forward to working with you again in the future!
Dominic
“A fantastic range of bags and a broad range of quantities in which to buy them. A personalised service is available, but I didn't have time to make use of this. The company have a quick turnaround and despatch time for which I am very grateful. Excellent value for money and I would be very happy to recommend this company and their products to others.”
Hi Fiona,
Thank you for your very detailed feedback, I'm so pleased to hear that you like our Christmas carriers. Thanks for your comments about our printed bags, hopefully next time we'll be able to print some bags for you!
Have a lovely week
Charlotte
“Very happy with the Daren Gary ribbon for our conference delegate badges adds a bit of class and the choice of colours and width was great also very easy to order arrived in just 2 days thankyou for the service every bit helps when organising big events.
Jo university of Huddersfield”
Hi Jo
Thank you for taking the time to write such detailed feedback regarding our printed ribbon, it's nice to hear that it is exactly what you wanted.
Have a wonderful week
Charlotte
“Spent ages trying to find bags large enough and smart enough to my newly formed cottage business on Facebook 'Granarychic'. The bags I purchased are the perfect size.”
Hi Bev,
Thanks ever so much for your review of our white plastic carrier bags. I wish you every success with your business and hope that we can work with one another again. Have a nice week
Charlotte
Hi Judith,
Thanks for your kind review, glad to hear that the bags arrived safely and that you're enjoying them! Hope you have a wonderful weekend.
Dominic
Hi Julie,
Glad to hear you found our team friendly and useful! Hope you are enjoying your bags and we look forward to working with you again.
Have a great weekend!
Dominic
Hi Stephen,
Thanks a lot for this review! It's always nice to hear from enthusiastic customers, I'll make sure your feedback is passed on to the rest of the team.
Have a brilliant weekend!
Dominic
Hi Mollie,
Thank you so much for this review, we're really happy to hear that you like our site! Hope you have a fantastic weekend, and we look forward to helping you with your next order.
Dominic
Morning Dora,
Happy to hear that you enjoyed ordering from APL! Hope you like your latest order and we look forward to working with you again in the future.
Have a great weekend!
Dominic
Hi Helen,
Thanks for this, I'm really happy to hear that you enjoyed our service! We look forward to working with you again in the future.
Hope the rest of the week goes well and that you have a great weekend.
Dominic
“Very quick delivery but bags a little smaller than expected and some of the bags smaller than others. 2 of the bags, out of 36, were unusable. One had been only partly printed on (snowflakes) and the others drawstrings were faulty.
I've had these sorts of problems with other suppliers of organza bags & have become a bit resigned to these kind of problems. Hence the 'normal' rating. These are expensive for organza bags though so I had expected more.”
Hi Michelle
I'm sorry to hear that some of your organza bags were below the standard you were expecting. Thank you for bringing to light the issue with the drawstrings as this is a problem we have not been aware of before. If you would like us to send out replacement organza bags please get in touch and we can arrange this for you.
I shall pass your feedback on to our warehouse manager to ensure that each bag is checked before they are sent out. Once again I apologize for the condition of these bags and hope this has not discouraged you from ordering from APL in the future.
Dominic
Hi Matthew,
I'm sorry to hear that your black rope handle bags did not meet your expectations. I have spoken with our commercial manager and apparently this issue sometimes occurs during the printing process as the folded base of the bag cuts off the ink. If you would like to arrange a replacement please do get in touch and we can send more out to you.
Once again I am sorry for the condition of these bags, and I hope this has gone some way to restoring your confidence in APL.
Dominic
“My husband drove from Sutton to collect the item that we required and found your staff to be very helpful and considerate. The customer service was first class and we will definitely be using your company again. We have looked on line and there are several items that we may find useful in future and will keep you in mind when sourcing them.”
Hi Kay
Thanks for this review, we're really pleased to hear that you enjoyed our service! Hope you like your boxes, and we look forward to working with you again in the future.
Dominic
Hi Keith,
Thanks ever so much for taking the time to write a review of APL and our counter bags. Thank you for your business, have a great week.
Charlotte