ao.com have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Excellent from start to finish. Great customer service and price matched our products. Delivery service was excellent. Crew number HEYV193 very helpful and friendly. Thank you :-)
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- Anonymous
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Exemplary customer service to resolve issues and arrange residents / returns without any fuss. Competitively priced and fast delivery. You will not get the same level of customer service anywhere else!
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- Mark Austin
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com there was no second stop no need for it they have what you want at the right price.
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- Mr k j McLean
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Excellent service and delivery
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- Anonymous
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i ordered a Tumble dryer and 50-inch TV got both of them in 24-hours of ordering them
the delivery men call to tell me they are 20 min away from delivering
and the delivery men very helpful (HEYV 22)-Alan
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- Mark - West Bank-Widnes
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Great service from ordering to delivery. Was kept upto date by delivery people, ( HEYV181) who arrived in the specified time frame, Very professional l.
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- L. Bond
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Bought a dishwasher which was faulty and have been told that they will not replace or refund the item so I will have to take it further. Do not use this company
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- Anonymous
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Ordered an undercounter freezer which was supposed to be delivered this Thursday. Our order has been cancelled today and the money refunded with no explanation whatsoever. When you try to get through to live chat nobody ever bothers to come on line. We had already removed an appliance for this freezer and would never entertain buying off this company again. Appalling customer service, or total lack of!!
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- Nicola Joy Elliott
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Disgraceful Company, just send you a email to say your order is cancelled. And they think this is ok , and you have to wait 3 to 5 days for a refund !!!!! Why should people have to wait for a refund, when it was your fault for over booking and not the customer.
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- Stephen Wilson
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Excellent service and delivery
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- Anonymous
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Great service from ordering to delivery. Was kept upto date by delivery people, ( HEYV181) who arrived in the specified time frame, Very professional l.
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- L. Bond
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Great service, kept us informed & aware of their arrival time, would definitely recommend. Crew number HEYV 22 ALAN
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- Anonymous
