Archers Sleepcentre Reviews

Name: Archers Sleepcentre
Address: 39 Colquhoun Avenue, Glasgow
Rating: 2.03

2.0 Rating 116 Reviews

24 %

of reviewers recommend Archers Sleepcentre

2.0

Based on 116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Archers Sleepcentre:

Archers Sleepcentre is a value led bed retailer selling beds and mattresses in high volumes throughout the UK.
With 10 bed superstores from Ayr to Edinburgh, a premier five star stockist of Silentnight and Sealy (the leading internet bed brands), unrivalled access to the best drop shipping suppliers in the UK gives us the edge over our internet competitors.

Visit Website

Phone:

0845 463 8173

Email:

headoffice@archerssleepcentre.co.uk

Location:

39 Colquhoun Avenue
Glasgow
G52 4BN

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Archers Sleepcentre 1 star review on 18th September 2025

Anonymous

Archers Sleepcentre 2 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WE bought some chests of drawers from Archers after spending a lot of time trying to find something the right size and look. The company seemed OK and we picked ready assembled (as we thought) better quality furniture. (ASC Hampton 3 Drawer Low Chest of Drawers ) When it turned up we realised that the drawers were very small. That prompted us to check the measurements against the online spec and they were a few cm smaller in every direction than the website stated. To make matters even worse the drawers are tiny compared to the front and the space available - very stupid design in my opinion. The quality is superficially only just OK and they look OK from accross the room. I bought rather than making our own this time and am regretting it. I tried contacting archers to complain that they are were not as per spec but heard nothing. We have given up the struggle and kept them but I will probably remake the drawer carcases as they are just to small to be useful. Should have doen it myslelf in the first place or gone somewhere we could measure the item rather than trusting a website. A very disappointing purchase and we would not go back.”

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Posted 7 years ago

“More than happy with the service provided. Professional and knowledgable staff, who listened to, and met, my needs.”

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Posted 7 years ago

“The absolute worst company I have had the pleasure of dealing with. Bed was not delivered 3 times due to the cheap courier company they use. Archers told me that the courier was cheap and seemed to think it was fine to use them, even though they are causing damage to its reputation?? Great way to run your business. NOTE - WARNING MESSAGE CONFIRMING ARCHERS WRITING OWN REVIEWS - SAYS IT ALL REALLY!”

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Posted 7 years ago

“good service online from the telesales staff”

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Posted 7 years ago

“Staff in store were really nice and helpful. Certainly knew their stuff”

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Posted 7 years ago

“*** avoid at all costs. They don’t deliver your items and then charge you for them.”

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Posted 7 years ago

“I love my new mattress, best night sleep EVER”

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Posted 7 years ago

“Davie in the internet was fabulous”

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Posted 7 years ago

“My bed arrived very quickly. Couldn't assemble myself but my husband found it quite easy. Delighted with it in my bedroom!”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“man in the shop was very helpful”

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Posted 7 years ago

“Staff in Dundee store were very helpful and helped me pick the perfect mattress for my budget. Goodbye painful back!”

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Posted 7 years ago

“Pretty poor customer service. I ordered a bed ( which itself was decent quality) from them which arrived damaged. When i reported this i was told that i would need to email them a photo of the damaged part before it would be replaced.”

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Posted 7 years ago

“Online order placed-delivery did not turn up on the day specified. Waited in all day and no one called to advise. Product completely different to online description and told I would have to pay £70 for collection if I wanted to return it or go to Post Office and send independently.”

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Posted 7 years ago

“I ordered bed and took a days holiday as I live on my own and no one else to take in. Delivery was due between 8 am and 6 pm. By 7pm i guessed by new bed was a pipe dream. I will have to call them tomorrow . Communication very poor and a waste of a days holiday. Would not use again”

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Posted 7 years ago

“Delivery of beds is shocking!! 3 times and still no bed. Service by the team is really bad not helpful at all”

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Posted 7 years ago

“Very uncaring customer service and they expect little old ladies resisiding on their own to move their old matttress by themselves. I was told that they would not help with old mattress removal, not even to the outside.”

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Posted 8 years ago

“Let down significantly by delivery, which seems to be a common problem. Lack of apology, no follow up calls or email from company indicating a lack of concern and care for the customer. For us , running our own business, reliability is a key reason for using one company over another. Sorry Archers, you could have turned this around by being more efficient and just caring a bit more so we will not be using you again.”

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Posted 8 years ago

“SHOCKING COMPANY!!!Everything went wrong. Delivery was awful, Didn't turn up when they said. No communication to say it wasn't being delivered. After it was eventually delivered i contacted them to let them know and i didn't hear anything back. Extremely rude and would never use this company again. Please avoid.”

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Posted 8 years ago

“Ordered a bed but when it arrived I phoned the shop with a question. The manager did call back and started quoting terms and conditions at me without even asking if there was a solution to the problem. I didn't bother listening to him. He wont need to bother listening to me in the future either. I will be going else where”

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Posted 8 years ago

Archers Sleepcentre is rated 2.0 based on 116 reviews