Asda George Reviews

2.0 Rating 271 Reviews
23 %
of reviewers recommend Asda George
2.0
Based on 271 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Asda George Reviews

Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

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Asda George 1 star review on 15th June 2022
Danielle
Asda George 1 star review on 15th June 2022
Danielle
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
12
Anonymous
Anonymous  // 01/01/2019
Love shopping at Asda for all 8 of my children. Amazing prices, great quality.
Helpful Report
Posted 4 years ago
I warn you all do NOT order from Asda, your product will not arrive. it has been 10 days since my item was meant to arrive. Asda and Yodel have not once reached out to me to inform me of the issue. after paying over £2 for delivery i would expect it to arrive at the right time. i find this service unacceptable and very disappointing. this was an important item that i ordered ahead of time to give way to delays (never expected a 10 day delay) to give to my daughter before she went back to uni after a visit. she has now had to return to uni without this item. THIS IS THE WORST SERVICE I HAVE EVER RECEIEVED.
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Posted 4 years ago
I ordered a blind from george home online when it came it had to be cut to size before I could put it up, once it was cut I put it up then realising the mechanism doesnt work (you wouldnt know this until you put it up) I contacted customer service however they was extremely unhelpful and told me because I had cut the blind they couldnt do anything about it.. I didnt want the blind replaced just the mechanism. I wouldnt recommend at all, quality of product is rubbish and they're customer service is awful. Wont be ordering from them again!
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Posted 4 years ago
I love there clothes. The selection is great for business and social outfits.
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Posted 4 years ago
Poor service and incorrect price
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Posted 4 years ago
Brilliant website so easy to order,childrens clothes are great value....will continue to use..Would give ten stars if I could
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Posted 4 years ago
good products
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Posted 4 years ago
Terrible customer services, waited 3 weeks for a refund that I still haven't received. I have had to call 3 times to chase and was promised by a manager that I would receive a call back which I never received. Would never shop with George again. Have called again today to be sat on hold for over 10 minutes. completely unacceptable. I am still also waiting for confirmation on another item I have sent back which I'm sure I will have to chase again for my refund.
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Posted 4 years ago
Love there range of clothing it a good price to
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Posted 4 years ago
I ordered a patio set to be delivered today 1st july , I’ve waited since 7am until I decided to give them a call only to be told the item has not left the courier warehouse and I will have to wait 24-48 hours for delivery .this is the worst experience I have had with deliveries and most definitely would not order from Asda George again online. I have been offered a total refund so that’s some consolation.its a shame I can’t put a no star review .they defo need to up their game
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Posted 4 years ago
Great quick and on time
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Posted 4 years ago
I did my grocery shopping online, selected the date/time slot for delivery, got my confirmation etc etc. The day off, 45mins before the delivery was due i receive a message reading "We are sorry - we have cancelled your order. For more info & help to rebook visit the website". I will NEVER use their online services again!
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Posted 4 years ago
I am not impressed having purchased a microwave online. It arrived with a dent in it and I have been trying to get it collected and sent back every time I ring up. I get told they have contacted the persons direct and that someone will ring me with time for collection and no one does. I have had to purchase elsewhere and unsure how to proceed to get my refund.
Helpful Report
Posted 4 years ago
Order and pay next day delivery for a bbq. Payment on 29.05 to received on 31.05 a bbq for a party on Saturday. In the delivery day I received a email to notify my a delay in dispatch. I called the customer service and them said 24 h delay because of suplier ( when I paid I see the product in stock not at suplier stock) . Wasn't a problem 24 h but next day when I called them didn't have a answer about the dispatch time. I blocked my money for a week at George just to go to buy from another place to solve my problem. Now I hope to be refunded because I cancel the order not dispatched but I need to wait to have my money back. Thank you ASDA GEORGE
Helpful Report
Posted 4 years ago
I love George clothes. Not so sure about the online purchases refund system. It was purely by chance I noticed 2 totally separate returns had NOT been refunded to my account. Luckily I had both receipts. So far, after contacting Customer Service today, only one has been refunded even though I was told both had. So do double check you have your refund.
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Posted 5 years ago
Excellent 👍
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Posted 5 years ago
I ordered some items from George at Asda for next day delivery, they did not arrive, when I called the said they would be here in 24 hours making it now a 2 day delivery only to be told it would be ANOTHER 24 hours making it 3 days after I had paid for a next day. The customer service give different stories as to why the delivery is late,( it arrived too late, then it’s at the wrong depot ...etc) they just keep going over the same script, it’s so frustrating nothing is done to help, it would have been better for them to reorder the items. As it stands I do not have the goods, but they have my money which I will not get back for 3-5 days, so I cannot even get my items elsewhere.
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Posted 5 years ago
I have recently purchased a velvet blush pink footstool. I don’t normally bother with reviews but the stool is absolutely gorgeous I am so, so pleased with it. It is exactly the colour of the cushions I already had. You will not be disappointed if you purchase this footstool it is truly stunning.
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Posted 5 years ago
Normally I love George clothing and buy frequently but this season the clothes are awful. Very outdated grandma type look on a lot of tops and dresses. Sorry but this time I will be avoiding the clothes.
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Posted 5 years ago
excellent value for money on certain items . make sure you look on the end of plinths for bargains if the week eg pies yogurts meat etc
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Posted 5 years ago
Asda George is rated 2.0 based on 271 reviews