“They were quickly responsive to my request to cancel my subscription even after the cancellation date had passed. My funds were returned almost immediately after I sent my email. They followed up with me quickly and have been extremely professional and helpful.”
“It's a very good plat form to use. The customer service is very prompt on answering your concerns. The advisors are very skilled in their profession and I highly recommend their services if you want extra clarity on something confusing about life in general or a secretive P.O.I. Try them it's enlightening.”
“I accidentally subscribed to Nebula because I wasn't wearing my glasses. John was very helpful and unsubscribed me right away. He was very courteous. I appreciate the timely manner my request was dealt with.”
“i mistakenly signed up for this and i had requested a refund and these guys were happy to oblige which was extremely kind as i'm retired and on a very small fixed income and was freaking out. Nebula helped me out. Thank you.”
“Totally unnecessary product… Your ads promote something I’m interested in but your actual offering gives me nothing I need or am remotely interested in….”
Hello dear Customer,
Thank you for sharing your feedback. We’re sorry to hear that our service did not meet your expectations. We strive to provide valuable insights and experiences, and your comments help us improve. If you have specific concerns or if there's anything we can assist you with, please let us know.
For any issues with your subscription or service, feel free to contact our support team at nebula.support@nebulahoroscope.com. We appreciate your input and hope to better serve you in the future.
Best regards, Nebula Team
“I paid a small amount for a weeks trial. I got charged £25.99 straight away. I emailed and they kindly refunded me. I hadn’t realised it was a monthly subscription”
“I asked support to stop my monthly subscription because I only was interested in a one time purchase. They responded very quickly and solved the problem.”
