Hello dear Customer,
We’re genuinely sorry to hear about your experience. We take these matters very seriously and want to address your concerns.
We were able to find your request in our support system and as I can see you were provided with the full refund. Please check your email for details.
Your feedback is important to us, and we want to ensure that any misunderstandings are clarified.
Thank you for bringing this to our attention.
Best regards, Nebula Team
“The agent from support was very nice and solved my problem immediately. I honestly did not expected my problem to be solved so quickly. Thank you for that!!”
“Hi there
When I read through about Nebula. I hit the button to subscribe,then realised that wasn't what I wanted, so straight away I contacted the customer services, and I can tell you this they acted straight away and cancelled my subscription, they were very positive in helping me and texted me asking if all was well.So if you have any reason to contact Nebula you will be met with positive people in helping you.
Good luck Nebula”
