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Asos Reviews

3.0 Rating 2,130 Reviews
51 %
of reviewers recommend Asos
3.0
Based on 2,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

care@asos.com

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Asos 1 star review on 3rd May 2024
FK / Asos Ordernumber: 907310320
Asos 1 star review on 31st October 2023
Anonymous
Asos 1 star review on 9th June 2023
Anonymous
Asos 1 star review on 13th April 2023
Jonathan F
Asos 1 star review on 13th April 2023
Jonathan F
Asos 1 star review on 3rd February 2023
Anonymous
Asos 1 star review on 28th October 2022
Anonymous
44
Anonymous
Anonymous  // 01/01/2019
I would highly recommend this store. All the staff where lovely and I’m very happy with my purchases.
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Posted 2 years ago
Je suis très satisfait du service et du soin apporté par les employés à la mise en forme de la commande, qui arrive toujours à temps, saine et sauve.
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Posted 2 years ago
Great prices. Great customer service
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Posted 3 years ago
I recommend this online store for your attention, I made purchases here for the first time and I can honestly say that I am very pleased with the result
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Posted 3 years ago
in this store you can find anything, a large selection of quality and stylish things, I am happy with my purchases
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Posted 3 years ago
good store, great selection, quality and stylish clothes. I am satisfied with the purchases I recommend this store
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Posted 3 years ago
good store, good choice, good quality, excellent service and fast delivery, thank you I am satisfied with your purchase will buy more
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Posted 3 years ago
high quality service, great customer service. and all clothes are of good quality, delivery is fast as stated
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Posted 3 years ago
I couldn't pass by this store, the website is easy to use, the choice is large and the quality matches the price
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Posted 3 years ago
I want to recommend this store, there is always a good and large selection of quality and stylish clothes
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Posted 3 years ago
I love this store, there is always a huge selection of high-quality and stylish clothes and the prices are very reasonable, by the way, I like to buy in this store
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Posted 3 years ago
great clothing store with great merchandise and a great selection, affordable prices and fast shipping, thanks for the great service
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Posted 3 years ago
excellent clothing store of good quality at reasonable prices, I also want to note the good service in this store
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Posted 3 years ago
I recommend this store, excellent quality clothes at affordable prices, excellent service, easy to use website
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Posted 3 years ago
perfect quality customer service, excellent customer service, everything is top notch, clothes quality is good, delivery is fast
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Posted 3 years ago
nice store, great service, top notch staff, great selection of clothes, very affordable prices, fast delivery
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Posted 3 years ago
I like the service in this online store, everything is at the highest level, the price matches the quality, the clothes are stylish and beautiful
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Posted 3 years ago
interesting store, a huge selection of quality and stylish things, reasonable prices, fast delivery
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Posted 3 years ago
nice store with great service, very polite and friendly, the quality is excellent, the prices are affordable, I am happy with the purchase
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Posted 3 years ago
the website is very easy to use, easy to order, and in general the choice is huge, delivery is fast, the quality of things is top notch
Helpful Report
Posted 3 years ago
Asos is rated 3.0 based on 2,130 reviews