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Asos Reviews

3.0 Rating 2,130 Reviews
51 %
of reviewers recommend Asos
3.0
Based on 2,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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care@asos.com

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Asos 1 star review on 3rd May 2024
FK / Asos Ordernumber: 907310320
Asos 1 star review on 31st October 2023
Anonymous
Asos 1 star review on 9th June 2023
Anonymous
Asos 1 star review on 13th April 2023
Jonathan F
Asos 1 star review on 13th April 2023
Jonathan F
Asos 1 star review on 3rd February 2023
Anonymous
Asos 1 star review on 28th October 2022
Anonymous
44
Anonymous
Anonymous  // 01/01/2019
fast delivery, polite and friendly support service, excellent customer service, top quality, thank you
Helpful Report
Posted 3 years ago
I want to thank your super cool store for the incredible service and excellent attitude towards customers, I made an order for the first time and was very satisfied, now I am your client!
Helpful Report
Posted 3 years ago
ausgezeichnetes Geschäft mit guter und hochwertiger Kleidung, die Lieferung erfolgt schnell, ich kaufe gerne bei Ihnen ein
Helpful Report
Posted 3 years ago
I like this online store, everything is always top notch!!! excellent quality and fast delivery
Helpful Report
Posted 3 years ago
the website is very easy to use, the order is very easy, the delivery is fast, the quality is good, thank you for your work
Helpful Report
Posted 3 years ago
I want to thank your online store, the quality of service is excellent, the website is easy to use, ordering is easy
Helpful Report
Posted 3 years ago
the quality of the clothes is excellent, pleasant to the body, the sizes fit perfectly, thanks for the good attitude towards customers and fast delivery
Helpful Report
Posted 3 years ago
I want to say that in this store I found everything I was looking for, I was pleased with that fact. that all clothes are of high quality and prices are very affordable
Helpful Report
Posted 3 years ago
I want to thank the staff of this store for the excellent attitude towards customers and help, the clothes that I ordered are of very good quality
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Posted 3 years ago
With next day delivery at £9.99 for the year and a great selection of brands what more do u want.
Helpful Report
Posted 3 years ago
I want to recommend this online store, I order not for the first time and am always happy with the purchase, the quality is excellent, and the prices are affordable
Helpful Report
Posted 3 years ago
Very good shop, high quality clothes at affordable prices, a huge selection, delivery fast, everything has come on time
Helpful Report
Posted 3 years ago
I want to recommend this online store, prices are reasonable, service is excellent, help to place an order and delivery is fast
Helpful Report
Posted 3 years ago
This is not the first time I shop in this store, and every time I am very pleased with my purchases, the service is excellent, the prices are reasonable
Helpful Report
Posted 3 years ago
quality meets expectations, soft, pleasant to the touch, neatly executed, the size of the table fit well, fast order fulfillment, courtesy and customer orientation of staff.
Helpful Report
Posted 3 years ago
Perfect,, great customer service and brilliant product
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Posted 3 years ago
I recommend ordering in this store, there are always good managers who are ready to help with the order, excellent quality of clothes, and fast delivery
Helpful Report
Posted 3 years ago
I like the clothes in this store, they are always of high quality and comfortable, I like the support service, they always help to place an order
Helpful Report
Posted 3 years ago
great store, good clothes at affordable prices, ordered for the first time and became very satisfied
Helpful Report
Posted 3 years ago
great service, I like to order from this online store, prices are affordable and clothes are of good quality, I recommend
Helpful Report
Posted 3 years ago
Asos is rated 3.0 based on 2,130 reviews