Asos Reviews

3.0 Rating 2,152 Reviews

50 %

of reviewers recommend Asos

Company Reviews

Questions

Metrics

3.0

Based on 2,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat

Email:

care@asos.com

How does Asos deliver?

Helpful Report

(1 month ago)

Asos delivers items by Postal Service and Courier.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ Asos offers a wide selection of clothing, and delivery is typically prompt. However, returns take a long time to process, and sizing can be inconsistent. Even though I still occasionally shop here, it's not as easy as it once was. ”

- Anonymous

“ I received a notification that my original order was out for delivery but due to Asos placing a “scan and stop” on this parcel Evri will not deliver it unless Asos realise it. ”

- Anonymous

“ Multiple time I contacted them on chat and they said they'd stopped the delivery carried out by evri and it would be returned to them and I'd get a refund. ”

- Amanda

Asos Reviews

Email:

Delivery - Average