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All Things Barbecue Reviews

4.9 Rating 4,816 Reviews

98 %

of reviewers recommend All Things Barbecue

Company Reviews

Product Reviews

About All Things Barbecue:

It all started simply enough: just a few friends and family gathering in the backyard, enjoying good company and good food. Somewhere along the line, this simple family tradition turned into a passion, culminating with the 2009 opening of All Things Barbecue.

Located in America’s heartland and shipping across the country. All Things Barbecue has a simple goal: to spread the passion for outdoor cooking to as many people as possible.

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All Things Barbecue 5 star review on 1st May 2024

All Things Barbecue 5 star review on 23rd April 2024

All Things Barbecue 5 star review on 20th February 2024

All Things Barbecue 5 star review on 18th February 2024

All Things Barbecue 5 star review on 18th February 2024

All Things Barbecue 5 star review on 18th February 2024

All Things Barbecue 5 star review on 28th January 2024

348

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The cattleman’s Cajun seasoning I ordered was all clumped together. Everything else was ok.”

Posted 5 months ago

“I really enjoy the videos and recipes, I am impressed with the variety of stock you carry, but what I am disappointed about is the $10 off coupon doesn't apply to me because I am outside the US. I don't think that's fair. I am/was your dependable customer and you keep sending me this coupon however I can't use it, Invalid. That's a disappointment since I've ordered enough to warrant at least that as a bonus. Hopefully, you'll revisit that policy.”

Posted 6 months ago

“I paid a lot of money for this smoker!absolutly love this smoker!problem is the temperature you set isn’t even close to what temp actually is,what gives am I doing something wrong,set it for 250 and it runs at 345!it’s brand new!can someone explain this to me please!!!!”

Posted 9 months ago

“Shipping was fast but the mat was bent to fold it to fit in a box. I still haven't been able to get it to lay flat.”

Posted 10 months ago

“Fast shipping, but you really need to figure out a better way to ship the bags of pellets - this is my second order in a row where two of the bags opened during shipment, with loss of product out corners of the boxes.”

Posted 11 months ago

“The bucket showed up fine, but I am missing the sissors and the brining kit broke in shipping I’m assuming and made a massive mess”

Posted 1 year ago

“Ready to ship same day apparently means the following day at the end of the day. Ordered one bottle of marinade with like $10 shipping and lid on the bottle was broken so I couldn't save what was leftover.”

Posted 1 year ago

“The only difficulty I’ve had relates to your website’s “user friendliness”. The product pages could be better organized, and the search function more coherent. Other than this small gripe everything else is great - great products, excellent customer services, and Chef Tom is the best.”

Posted 1 year ago

“Bought a Yoder 640S and the purchase was very smooth from the online ordering to the delivery. My Yoder ended up having a problem which with the help of Yoder support I was able to fix. It's a shame I had to fix my new $3000 smoker but I guess I can't blame ATB for that”

Posted 2 years ago

“Ordered some sauces and rubs… one of the sauces was opened and I had to throw it away”

Posted 2 years ago

“Overall I've been pretty pleased with ATBBQ even though my first purchase, a Yoder 640, doesn't show up in my history. I was told it's because I didn't open an online account before placing the order. Doesn't make any sense to me but whatever. Also, my last order was for an ACS conversion kit for the Yoder and when I placed the order it did NOT show it out of stock - at least not on my computer - and after I placed the order and inquired about a shipping date I was told 12 - 14 weeks. After inquiring further (and contacting Yoder) I found out the parts have been backordered since July and there was no definitive availability, even though $459 was deducted from my charge account. I don't have a problem paying for something in advance as long as I know I'll receive the merchadise promptly.”

Posted 2 years ago

“I ordered on Sunday 12/19/21 and had 2 day shipping, but as of now (4 working days later)still do not even have a tracking number. Understanding that it is the holidays and things are slower, I suggest that you adjust your delivery times as well, as to not give the customer false hope for an on time delivery.”

Posted 2 years ago

“Your website is great! The fact that you have links in your recipes is a big plus. The problem I have is that after placing an order back in October it took five working days for you to package and ship my order. It was all, spice and sauce items that you had in stock and you still made an error on the order and didn't ship one of my items and shipped me the wrong item. I called and the lady on the phone was very nice and corrected the order by shipping out the correct item and let me keep the wrong item. Your customer service whenever I have called has been beyond great! I have always gotten a hold of a real person who is friendly and kind and is always able to take care of my issue. The five days to get my purchase to the shipper I feel needs to be improved. And I have been shipped the wrong item more than once. Even with those faults I still think that you guys provide a great product selection and Chef Tom does a fabulous job on the videos. My wife purchased a Yoder YS640 a couple of years ago for me for Christmas and love it. I do miss Chef Britt, she had some great recipes. Keep up the good work Chef Tom, I look forward to see what you come up with in 2022.”

Posted 2 years ago

“Function and value not equal to pricing”

Posted 2 years ago

“Not impressed with the controller…”

Posted 2 years ago

“Usually I receive my order promptly and all goes well. My last order the BBQ sauce bottle was must have had a leak because there was sauce on the outside of the bottle. Had to dispose of it because seal was broken.”

Posted 2 years ago

“I don't like having to wait until I have $90 worth of products before I can place an order that qualifies for free shipping because your shipping charges are so expensive!”

Posted 2 years ago

“Was about 2 weeks longer than expected”

Posted 2 years ago

“Still waiting for my Shun Brisket knife.”

Posted 2 years ago

“I haven't ordered a lot of different items from ATB, but what I have as for sauce, seasoning, and cutting board. Have been pretty good! You see they haven't been great because I still don't have my YS640s Pellet Smoker to use them with. I ordered it back on April 24, 2021. That's coming up on 9 weeks and no update information has ever been sent to me on whether it is still on track to ship and about what date. You would figure if you spent $4K you would get some updated information. So that's why I'm only giving you 3 stars.”

Posted 2 years ago

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All Things Barbecue is rated 4.9 based on 4,816 reviews