Your website is great! The fact that you have links in your recipes is a big plus. The problem I have is that after placing an order back in October it took five working days for you to package and ship my order. It was all, spice and sauce items that you had in stock and you still made an error on the order and didn't ship one of my items and shipped me the wrong item. I called and the lady on the phone was very nice and corrected the order by shipping out the correct item and let me keep the wrong item. Your customer service whenever I have called has been beyond great! I have always gotten a hold of a real person who is friendly and kind and is always able to take care of my issue. The five days to get my purchase to the shipper I feel needs to be improved. And I have been shipped the wrong item more than once. Even with those faults I still think that you guys provide a great product selection and Chef Tom does a fabulous job on the videos. My wife purchased a Yoder YS640 a couple of years ago for me for Christmas and love it. I do miss Chef Britt, she had some great recipes. Keep up the good work Chef Tom, I look forward to see what you come up with in 2022.