Atlas and I Reviews

Name: Atlas and I
Address: Business Innovation Centre, Innovation Way, Barnsley
Rating: 2.81

2.8 Rating 62 Reviews

40 %

of reviewers recommend Atlas and I

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About Atlas and I:

We think giving a gift should be a personal experience for the giver as well as the receiver, from the lightbulb moment when you discover the perfect gift, to the tear in the receiver

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Phone:

0208 944 2123

Email:

info@atlas-and-i.com

Location:

Business Innovation Centre, Innovation Way
Barnsley
S75 1JL

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Atlas and I 1 star review on 12th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a print with the extra art work check . Print arrived with a huge gap between the map and the silhouette. I complained sent a photo of the print as requested and then heard nothing despite my follow up emails, & calls not answered . Terrible customer service and have returned the print . I will be taking action to recover the cost of the print. Discovered the print comes from Latvia ( from the packing slip ) obviously not checked for mistakes and was never asked to check the art work despite paying for this option . My recommendation is best avoid this company at all costs !”

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Posted 1 year ago

“The card was to be delivered within three days it took 10 days which meant it was too late for the event. Very poor.”

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Posted 1 year ago

“Can't get any response from messages left, emails sent and phone calls made, dreadful customer service. You've just lost a relatively big order”

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Posted 1 year ago

“Similar to previous posts, I still haven't received my order after two months. No reply to emails or phone calls.”

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Posted 1 year ago

“I got a refund on one order after I complained via PayPal . They said my other order was delivered but my friend did not receive it so I lost out and so did she . Never again”

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Posted 1 year ago

“I have been trying to get in touch with their customer advice team now for a week. I have left several voicemails (no one ever picks up their company phone), 5 emails, and social media posts. No one replies. Terrible service and I still have no idea what has happened to my (now late) order.”

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Posted 1 year ago

“Although the artwork was lovely, it was not what I ordered. I have emailed countless times trying to sort it out and other than a reply asking what I actually received (which is replied to) I have had no further contact. I even admit it may have been me ordering wrong but have had no reply to try and get the order re-done. Therefore I’m afraid on this occasion I cannot recommend”

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Posted 2 years ago

“Poor quality blurry picture and the map not where I wanted it.”

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Posted 2 years ago

Atlas and I is rated 2.8 based on 62 reviews