Atlas and I Reviews

Name: Atlas and I
Address: Business Innovation Centre, Innovation Way, Barnsley
Rating: 1.91

1.9 Rating 126 Reviews

20 %

of reviewers recommend Atlas and I

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About Atlas and I:

We think giving a gift should be a personal experience for the giver as well as the receiver, from the lightbulb moment when you discover the perfect gift, to the tear in the receiver

Visit Website

Phone:

0208 944 2123

Email:

info@atlas-and-i.com

Location:

Business Innovation Centre, Innovation Way
Barnsley
S75 1JL

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Atlas and I 1 star review on 28th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was another standout quality. Updates were provided promptly, and every requirement, timeline, and expectation was explained clearly. This transparency removed uncertainty and made it easy to stay informed throughout the process.”

Atlas and I 2 star review on 2nd May 2026

Helpful Report

Posted 2 weeks ago

““Experiencing several setbacks made me cautious, but discovering a team that truly stands by its word has renewed my trust."”

Atlas and I 2 star review on 13th April 2026

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Posted 1 month ago

“Communication, in particular, was handled with a high degree of precision. Information was not only shared promptly but also presented in a way that made expectations, requirements, and timelines immediately clear. This level of clarity removed uncertainty and allowed for a smooth and informed journey throughout the process.”

Atlas and I 2 star review on 9th April 2026

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Posted 1 month ago

“Sadly the resolution of the product was not as good as I would have hoped. Not obvious on the website and then no indication that this may be a problem - also frustrated that on two occasions I tried to contact you through both website message and email and I received no reply.”

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Posted 1 year ago

“Sorry poor review. Tried numerous times via phone and email for personalisation confirmation for order but no response. Escalated to Pay Pal. Received order with no personalisation, late. Such a pity as product was nice but just had none of the personal details that I had requested.Maybe company taking on too much work or needing to employ someone to answer calls and emails.”

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Posted 1 year ago

“Be very careful if you are looking to get a map of a very rural location. I checked the postcode on 3 separate mapping sites to check it came up on the correct location, which it did on all three sites. I went ahead only to find a map delivered that showed a location miles from the area I wanted. The old site allowed you to check location after ordering, but it does not now. If you are thinking of getting a map showing open countryside in areas such as Scotland, Wales or somewhere a postcode covers a large area, prepare for disappointment! I now have a meaningless map that is of no use to me.”

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Posted 2 years ago

“I purchased some coasters. The map was very fuzzy and a poor quality reproduction, despite the casters themselves being of a good physical condition, and the price reflecting a premium product. After contacting Customer Services to enquire, I was told that this was my fault as I should have somehow known that zooming in during ordering was needed to make it legible which I think is a poor response. (I was trying to give feedback to avoid others being disappointed, rather than soliciting a refund.) The base level of resolution should be at a sufficiently good quality at the smallest available magnification. Sadly I can’t recommend this company.”

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Posted 3 years ago

Atlas and I is rated 1.9 based on 126 reviews