Atlas and I Reviews

Name: Atlas and I
Address: Business Innovation Centre, Innovation Way, Barnsley
Rating: 2.76

2.8 Rating 76 Reviews

39 %

of reviewers recommend Atlas and I

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About Atlas and I:

We think giving a gift should be a personal experience for the giver as well as the receiver, from the lightbulb moment when you discover the perfect gift, to the tear in the receiver

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Phone:

0208 944 2123

Email:

info@atlas-and-i.com

Location:

Business Innovation Centre, Innovation Way
Barnsley
S75 1JL

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Atlas and I 1 star review on 5th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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“Truly authentic, trustworthy, and a real lifesaver!”

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Posted 3 days ago

“Funds Recovered, Account Opened — Thanks Alpha Recovery!”

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Posted 4 days ago

“Thanks to susankaplanfirm @ gmail . com ,I got my money back”

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Posted 5 days ago

“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”

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Posted 2 weeks ago

“Thanks to brucenora 254 -@ g mail .com i got my lost funds”

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Posted 3 weeks ago

“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”

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Posted 1 month ago

“Thanks to presleyjossie @ gmail . com ,I got my money back.”

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Posted 1 month ago

“What more needs to be said? Want to purchase a personalised drinks tray very kindly paid for as a wedding gift. Unfortunately the website doesn't work, no-one is responding via email and from these reviews it doesn't seem worth trying. We will try and refund for an equivalent gift which is a shame!”

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Posted 9 months ago

“Not impressed. Sent me the incorrect order and despite numerous emails and phone calls I still haven’t been able to get hold of them. Terrible customer service. Will not be using again.”

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Posted 10 months ago

“You have failed to reply to my messages or send my item. Please refund my money!”

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Posted 11 months ago

“DO NOT BUY FROM THIS SITE…..paid for a card and luckily it was only £4 ,it was an Ironman good luck card for my girlfriend. They took the money immediately,but after 3 weeks no card,no answer to their telephone or no reply to my email ……SCAM”

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Posted 11 months ago

“Same experience as those below - order made, money taken but no communication 2 weeks on and no one replies via any method. Given they are available through notthehighstreet too I thought they’d be ok. Still hoping gift arrives but not optimistic”

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Posted 11 months ago

“Product never arrived. No answer to email. No answer to voice message. Dispute lodged with credit card company and refund received.”

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Posted 11 months ago

“On 24/08/24 I purchased an unframed Map Heart Print, at a cost of £65. Although rather expensive, I felt it a price worth paying, given that it was personalised. I had hoped it would arrive in time for a family birthday at the end of August. To date (10/09/24) I have still not received this item and when enquiring into it's whereabouts, I found that the contact telephone number just goes go to voicemail. There has been no return call and no reply to my email. Very disappointed.”

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Posted 11 months ago

“Ordered a print for friend’s birthday. Product did not arrive. Multiple attempts to contact with no response. Taken payment and no product received. Tried ringing emailing and web site communication to no avail. Hoped this was a communication error - very disappointed.”

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Posted 1 year ago

“Rubbish. Never arrived Company took money. Product never arrived. Dont answer emails or the telephone. Has a posh voiced lady on answer machine but left over 10 mesages NEVER replied to any. Ruined wedding as no gift. AVOID at all costs. Wasted money. No wedding gift..appalling customer service. Dont waste your time. So disappointing.”

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Posted 1 year ago

“Extremely unhappy with this company. There was an issue with the product that I received and it has been a nightmare trying to get hold of the company. They don't respond to phone calls and I have emailed many, many times and only had two brief replies. They have indicated some time ago that they will replace the print FOC but I am still waiting for that to materialise despite numerous emails since asking when this will arrive. I have a useless framed print that cost me £105 and they have one very unhappy customer who they seem unwilling to try to sort out . I am extremely disappointed in their customer service - they just don't seem bother about customer satisfaction at all - I wish I had read other reviews before dealing with them. I think if everything runs smoothly they are probably OK to deal with but if you have an issue they just ignore you ! However I am persisting and hoping that they will respond and send me a FOC digital print asap.”

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Posted 1 year ago

“I have not received my order. I have emailed twice and used the online form and Facebook messenger with no response. They have taken my money and not my order and non existent customer service.”

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Posted 1 year ago

“I did not receive my item and have had no communication from the company after numerous attempts to contact them. I am now making a claim through PayPal. Hugely disappointed, an awful company.”

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Posted 1 year ago

Atlas and I is rated 2.8 based on 76 reviews