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Atlas and I Reviews

2.8 Rating 62 Reviews
40 %
of reviewers recommend Atlas and I

About Atlas and I:

We think giving a gift should be a personal experience for the giver as well as the receiver, from the lightbulb moment when you discover the perfect gift, to the tear in the receiver

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Phone:

0208 944 2123

Email:

info@atlas-and-i.com

Location:

Business Innovation Centre, Innovation Way
Barnsley
S75 1JL

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I struggled to address a crucial problem on my own, which led me a great deal of stress. I chose to contact RecoupAgency.com for their expertise after reading a number of encouraging evaluations and suggestions. Long wait periods and unclear communication were eliminated by their team's prompt and clear response. As I described the circumstances and my worries, the support staff listened intently and was genuinely patient. At every stage of the process, their dedication to thoroughly comprehending the problem before proposing a solution was apparent. Their candor and open communication truly stood out. I would heartily suggest them to anyone in need of trustworthy help.
Atlas and I 1 star review on 28th November 2025
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Posted 1 week ago
Paradigm Recovery Firm gave me peace of mind at a time when I felt completely lost. They were patient, understanding, and very professional. I appreciated how they explained everything clearly and never rushed me. Their honesty and steady communication made the whole experience much easier. I’m sincerely grateful for their support and would highly recommend them to anyone needing real help.
Atlas and I 1 star review on 25th November 2025
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Posted 1 week ago
I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence
Atlas and I 1 star review on 18th November 2025
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Posted 2 weeks ago
There was a time not too long ago when I didn’t know what to do next. I felt cornered, confused, and drained. Every attempt to fix my situation seemed to lead nowhere — until I found Paradigm Recovery Firm. I still remember how nervous I was when I sent that first message, not expecting much. But what I got back was exactly what I needed — kindness, calm, and clarity. From the very first call, I knew I had made the right decision. They were professional but also deeply human — they listened without judgment, they asked the right questions, and they didn’t rush the process. It wasn’t just about doing business for them; it was about genuinely helping someone in distress. Their team guided me step by step, making sure I understood every action being taken. Every update they gave me brought a sense of hope and relief. The consistency in their communication, the honesty in their words, and the compassion in their approach stood out above everything else. Looking back now, I can honestly say they turned one of the toughest periods of my life into something manageable and hopeful. I’m deeply grateful to Paradigm Recovery Firm for showing up with integrity, empathy, and real expertise. If you’re going through something difficult, take my advice — reach out to them. You’ll feel the difference from the first message.
Atlas and I 1 star review on 13th November 2025
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Posted 3 weeks ago
They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish..
Atlas and I 1 star review on 31st October 2025
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Posted 1 month ago
They don’t just solve problems, they redefine what exceptional digital customer care looks like
Atlas and I 1 star review on 31st October 2025
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Posted 1 month ago
I found myself in a difficult situation, unsure of how to move forward. While searching for help, I came across Paradigm Recovery Firm which had received numerous positive recommendations online. I decided to reach out, and from the very beginning, their professionalism and efficiency were evident. They responded quickly, took the time to understand my concerns, and demonstrated a sincere commitment to resolving my issue. Their patience and attention to detail reassured me that I was finally working with capable and trustworthy professionals.
Atlas and I 1 star review on 30th October 2025
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Posted 1 month ago
Working with RESOXIT was smooth and remarkably effective. Their team replied promptly, kept me informed throughout the process, and managed every detail with professionalism and care. They were reliable, approachable, and made the entire experience simple and stress-free. It’s rare to find a service that combines speed with reliability, but they truly delivered both effortlessly.
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Posted 1 month ago
Withdrawal process carried out successfully, everything was handled quickly and without complications.
Atlas and I 1 star review on 12th October 2025
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Posted 1 month ago
Their support was invaluable, and I’m genuinely grateful for the guidance they provided during a challenging time.
Atlas and I 1 star review on 2nd October 2025
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Posted 2 months ago
What more needs to be said? Want to purchase a personalised drinks tray very kindly paid for as a wedding gift. Unfortunately the website doesn't work, no-one is responding via email and from these reviews it doesn't seem worth trying. We will try and refund for an equivalent gift which is a shame!
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Posted 1 year ago
Not impressed. Sent me the incorrect order and despite numerous emails and phone calls I still haven’t been able to get hold of them. Terrible customer service. Will not be using again.
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Posted 1 year ago
Product never arrived. No answer to email. No answer to voice message. Dispute lodged with credit card company and refund received.
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Posted 1 year ago
On 24/08/24 I purchased an unframed Map Heart Print, at a cost of £65. Although rather expensive, I felt it a price worth paying, given that it was personalised. I had hoped it would arrive in time for a family birthday at the end of August. To date (10/09/24) I have still not received this item and when enquiring into it's whereabouts, I found that the contact telephone number just goes go to voicemail. There has been no return call and no reply to my email. Very disappointed.
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Posted 1 year ago
Ordered a print for friend’s birthday. Product did not arrive. Multiple attempts to contact with no response. Taken payment and no product received. Tried ringing emailing and web site communication to no avail. Hoped this was a communication error - very disappointed.
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Posted 1 year ago
Extremely unhappy with this company. There was an issue with the product that I received and it has been a nightmare trying to get hold of the company. They don't respond to phone calls and I have emailed many, many times and only had two brief replies. They have indicated some time ago that they will replace the print FOC but I am still waiting for that to materialise despite numerous emails since asking when this will arrive. I have a useless framed print that cost me £105 and they have one very unhappy customer who they seem unwilling to try to sort out . I am extremely disappointed in their customer service - they just don't seem bother about customer satisfaction at all - I wish I had read other reviews before dealing with them. I think if everything runs smoothly they are probably OK to deal with but if you have an issue they just ignore you ! However I am persisting and hoping that they will respond and send me a FOC digital print asap.
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Posted 1 year ago
I did not receive my item and have had no communication from the company after numerous attempts to contact them. I am now making a claim through PayPal. Hugely disappointed, an awful company.
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Posted 1 year ago
I ordered a framed print for a special 18th birthday present and it arrived in time although not as I was expecting with only half the county name across the centre of the print - very disappointed with the product indeed! I have been trying to contact the company almost daily for a week now by phone and email to see if this can be rectified. They have responded with one brief email response and are now ignoring calls, messages and emails ! Customer service from this company seems to be dreadful if there is an issue with any product. I wish that I had read the reviews before I ordered from them. They are incredibly difficult to get hold of and they don’t seem at all interested in trying to sort this out to my satisfaction. I am still trying to get hold of them to try to work it out as I can’t do anything with the print as it is in this current state. Very frustrated with their lack of customer service.
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Posted 1 year ago
Ordered weeks in advance of when the items were needed. The maps arrived and weren’t correct and it was incredibly difficult to reach anyone in customer services both by phone and email. No one ever picked the phone up, despite attempting to call at different times of the day. Repeatedly told Atlas what my deadline was for the map reproduction and tried to arrange reprints but was seriously let down. Proofs were approved of the reprints but they never got round to reprinting them and mailing them to me. These were gifts for a very special occasion and I was forced to find alternatives the day before the event because Atlas couldn’t be bothered to tell me if they could be reprinted in time. Eventually, they gave a full refund but never an apology. I would rate this 0 stars if I could.
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Posted 1 year ago
Absolutely awful, we were sent the wrong item and I emailed and rang but got no answer, then after several weeks got a reply and was told it was their mistake and they would send another one with the correct map on but again that was weeks ago and we haven’t received anything yet. Very disappointed.
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Posted 1 year ago
Atlas and I is rated 2.8 based on 62 reviews