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Atlas For Men Reviews

4.2 Rating 377 Reviews
82 %
of reviewers recommend Atlas For Men
4.2
Based on 377 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Anonymous
Anonymous  // 01/01/2019
Great customer service, and excellent value for money.
Helpful Report
Posted 2 months ago
Dear Michael, With client satisfaction being our top priority, we are thrilled to receive your positive review! We look forward to welcoming you back to Atlas For Men soon. Best wishes, Aude@Atlasformen
Posted 2 months ago
Customer Service was very helpful and resolved my enquiry really quickly.
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Posted 2 months ago
Dear Tina, It’s great to know that our customer service agent was able to assist you in such a helpful manner! We appreciate you taking the time to leave us a review, Aude@Atlasformen
Posted 2 months ago
Polite, efficient and friendly
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Posted 2 months ago
Dear Brian, Thank you for your kind feedback regarding your recent interaction with our customer service agent. It’s lovely to hear that you found them to be so polite, efficient and friendlyi Have a nice day, Aude@Atlasformen
Posted 2 months ago
Very helpfull
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Posted 2 months ago
Dear Colin, Thanks for your feedback! It’s lovely to hear just how helpful you found our customer service team to be! Visit us again soon, Aude@Atlasformen
Posted 2 months ago
Brilliant service and the lady i spoke to was very efficient
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Posted 2 months ago
Dear Jane, Many thanks for your 5* review. I’m pleased that you were impressed by the service provided by our team! Take care, Aude@Atlasformen
Posted 2 months ago
Good as usual
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Posted 2 months ago
Dear John, We’re delighted to hear that you were satisfied with our service. Thank you for taking the time out of your day to let us know! All the best, Aude@Atlasformen
Posted 2 months ago
Clear, consise and very capable assistant. Was a pleasure speaking to her. Thank you.
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Posted 2 months ago
Dear Customer, Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with excellent service. Best regards, Aude@Atlasformen
Posted 2 months ago
Although the lady I spoke to was very patiant and courtois I am hard of hearing and at times could not fully understand what she was saying.
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Posted 2 months ago
Hi Harold, I’m sorry to hear that you encountered difficulties in hearing our agent over the phone. We appreciate your feedback on this topic and will pass it on to our team. Take care until we see you next, Aude@Atlasformen
Posted 2 months ago
The lady was very good
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Posted 2 months ago
Dear Susan, Thanks for rating us so highly! I’m delighted to hear that you appreciated the service provided by our team. Kindly, Aude@Atlasformen
Posted 2 months ago
Once you understand that your product sizing is very generous, ie. for large order medium, for waste size 36 order 34, then the product itself is of a very rreasonable and acceptable quality. Regarding this responce time can be improved especially because you are required to pay an extra £3 for the pleasure of returning the goods for replacment of the smaller size garments and up to 30day waiting time for the replacement to arrive.
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Posted 3 months ago
Dear Colin, Thank you for getting in touch. Sorry to hear the item that you ordered is too large, our sizes can come up on the generous side. We have recently revised our size charts. Returns can take up to 21 days to be processed, we will let you know once the item has been exchanged, or refunded. A £2.99 returns fee is applied to orders. We do appreciate your feedback , and apologise for any inconvenience caused. Kind regards, Aude@Atlasformen
Posted 3 months ago
overall good experience
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Posted 3 months ago
Dear Customer, Thank you for taking a moment to leave us 5 stars. We really appreciate your feedback. All the best until next time, Aude@Atlasformen
Posted 3 months ago
Excellent service and great quality for money 👍Will definitely keep shopping with them 👍
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Posted 3 months ago
Dear William, Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us. All the best, Aude@Atlasformen
Posted 3 months ago
Atlas for great online services
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Posted 3 months ago
Hi Mark, Many thanks for your feedback! I’m glad to hear that you find shopping with us online to be a pleasant process. Best wishes, Aude@Atlasformen
Posted 3 months ago
Your agent was very profesial, friendly and very quick to identify my reason for calling then to arrange for a refund. I was very impressed and wish her all the best in future.
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Posted 4 months ago
Dear Catriona Mairi, Thank you for leaving us such great feedback. We’re glad that our representative was of assistance to you! All the best, Aude@Atlasformen
Posted 4 months ago
My question regarding the delivery of my order was dealt with very well and if it is implemented, I will be very satisfied.
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Posted 4 months ago
Dear Donald, Thank you for your kind feedback regarding your recent interaction with our customer service agent. It’s lovely to hear that you found them to be so helpful and efficient! Have a nice rest of your day, Aude@Atlasformen
Posted 4 months ago
I reluctantly gave 4 stars as I had ordered some items as Christmas presents and due to the sizes being wrong I sent the back on the 1st December looking for replacements however as it was going to take until the 6th January for Atlas to consider the return I opted at a later date to get a full refund but only after contacting them on several occasions. I did however get the full refund on the 8th January as promised when I called again on the 6th January.
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Posted 4 months ago
Hi Thomas, Thank you for taking the time to leave us feedback. I’m really sorry to hear about your disappointment with your recent shopping experience. I’m sorry that it would have taken too long to receive a replacement, and that it ended up taking longer than expected to receive your refund. I am, however, glad that this issue was eventually resolved by our team. Please be assured that we have taken note of your comments and will look into this further, in order to avoid repeat issues in the future. Kind regards, Aude@Atlasformen
Posted 4 months ago
Clarice was extremely helpful. Very cheerful & polite. Excellent customer service
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Posted 4 months ago
Dear Katherine, Thank you for your kind feedback regarding your recent interaction with Clarice. It’s lovely to hear that you found them to be so helpful, cheerful and polite! Have a nice rest of your day, Aude@Atlasformen
Posted 4 months ago
The lady who dealt with my concern was very patient, helpful and understanding!!
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Posted 4 months ago
Dear Frederick, Thank you for your kind feedback regarding your recent interaction with our customer service agent. It’s lovely to hear that you found them to be so patient, helpful and understanding! Have a nice day, Aude@Atlasformen
Posted 4 months ago
Perlite and efficient
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Posted 4 months ago
Dear Customer, It’s great to know that our customer service agent was able to assist you in such a helpful manner! We appreciate you taking the time to leave us a review, Aude@Atlasformen
Posted 4 months ago
Atlas For Men is rated 4.2 based on 377 reviews