Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.19

4.2 Rating 377 Reviews

82 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.2

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Atlas For Men 5 star review on 31st December 2024

DAVID GARNHAM

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfull”

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Posted 2 months ago

Dear Colin, Thanks for your feedback! It’s lovely to hear just how helpful you found our customer service team to be! Visit us again soon, Aude@Atlasformen

Posted 2 months ago

“Good as usual”

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Posted 2 months ago

Dear John, We’re delighted to hear that you were satisfied with our service. Thank you for taking the time out of your day to let us know! All the best, Aude@Atlasformen

Posted 2 months ago

“Although the lady I spoke to was very patiant and courtois I am hard of hearing and at times could not fully understand what she was saying.”

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Posted 2 months ago

Hi Harold, I’m sorry to hear that you encountered difficulties in hearing our agent over the phone. We appreciate your feedback on this topic and will pass it on to our team. Take care until we see you next, Aude@Atlasformen

Posted 2 months ago

“overall good experience”

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Posted 3 months ago

Dear Customer, Thank you for taking a moment to leave us 5 stars. We really appreciate your feedback. All the best until next time, Aude@Atlasformen

Posted 3 months ago

“Atlas for great online services”

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Posted 3 months ago

Hi Mark, Many thanks for your feedback! I’m glad to hear that you find shopping with us online to be a pleasant process. Best wishes, Aude@Atlasformen

Posted 3 months ago

“I reluctantly gave 4 stars as I had ordered some items as Christmas presents and due to the sizes being wrong I sent the back on the 1st December looking for replacements however as it was going to take until the 6th January for Atlas to consider the return I opted at a later date to get a full refund but only after contacting them on several occasions. I did however get the full refund on the 8th January as promised when I called again on the 6th January.”

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Posted 4 months ago

Hi Thomas, Thank you for taking the time to leave us feedback. I’m really sorry to hear about your disappointment with your recent shopping experience. I’m sorry that it would have taken too long to receive a replacement, and that it ended up taking longer than expected to receive your refund. I am, however, glad that this issue was eventually resolved by our team. Please be assured that we have taken note of your comments and will look into this further, in order to avoid repeat issues in the future. Kind regards, Aude@Atlasformen

Posted 4 months ago

“Perlite and efficient”

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Posted 4 months ago

Dear Customer, It’s great to know that our customer service agent was able to assist you in such a helpful manner! We appreciate you taking the time to leave us a review, Aude@Atlasformen

Posted 4 months ago

“Very helpful manner and was able to find my request quite quickly. I only hope it arrives as quickly”

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Posted 5 months ago

Dear William, Thank you for getting in touch and leaving us a review. We are glad our agent Clarice was helpful to you with your order today. We appreciate the time you have taken to leave feedback. Have a lovely evening! Aude@Atlasformen

Posted 5 months ago

“Not your usual sales team ,not as good as previous ,a long standing customer.”

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Posted 5 months ago

Dear Nevin, Thank you for getting in touch. We are pleased to hear our agent Clarice was helpful with your order, but not as expected from previous experience. We will listen to the call and address any issues. Have a great week! Aude@Atlasformen

Posted 5 months ago

“Offers are great, telephone service good but website difficult to use”

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Posted 6 months ago

Dear Nigel, Thanks for taking the time to leave a review. I am pleased to hear you found our offers were great, and you experienced good customer service via the phone. Please accept my apologies that you found our website difficult to use. Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 6 months ago

“Helpful and clear with instructions”

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Posted 8 months ago

Dear Gordon, Thank you for leaving us such great feedback. We’re glad that our representative was of assistance to you! All the best, Aude@Atlasformen

Posted 8 months ago

“Very helpful .”

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Posted 8 months ago

Dear Customer, Thanks for rating us so highly! I’m delighted to hear that you appreciated the service provided by our team. Kindly, Aude@Atlasformen

Posted 8 months ago

“Although your customer service agent was very good, I should not have needed to contact them. I moved house and since then you have delivered to my new address. Why was my latest order addressed to my previous address? I hope it doesn't happen again.”

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Posted 8 months ago

Dear Richard, Thank you for getting in touch. We are sorry the address was not changed, when your order was placed causing this to get sent to the old address. We are glad our agent has cancelled and shipped this to the correct address now. Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 8 months ago

“Excellent service”

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Posted 10 months ago

Hi Barbara, Thanks for rating us 5 stars! It’s lovely to hear that you were pleased with our service! Best wishes, Aude@Atlasformen

Posted 10 months ago

“Customer service was very polite”

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Posted 10 months ago

Hello Christine, I’m pleased to hear that you found our customer service agent to be so courteous! Thanks for letting us know, Aude@Atlasformen

Posted 10 months ago

“Professional”

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Posted 11 months ago

Dear Mr Black, Thanks for kindly rating our service 4 stars! We appreciate you taking the time to do so, Aude@Atlasformen

Posted 11 months ago

“its far easier to phone your order than going online more helpful for older customers”

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Posted 1 year ago

Dear Noel, Thanks for your positive review. I’m glad to hear that you appreciate being able to contact our customer service team over the phone! Take care until next time, Aude@Atlasformen

Posted 1 year ago

“Customer services was very good”

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Posted 1 year ago

Hello Rajendran, Thanks for rating our customer service so highly! We really appreciate you taking the time to do so, Aude@Atlasformen

Posted 1 year ago

“Very polite and helpfull”

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Posted 1 year ago

Dear Anthony, Many thanks for your 5* review! I’m pleased to hear that you found our customer service team to be so courteous while they were assisting you! Have a nice day, Aude@Atlasformen

Posted 1 year ago

“Good value for money.”

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Posted 1 year ago

Hello Len, Thanks for rating us highly! It’s pleasing to hear that you found our goods to be of great value! Best wishes, Aude@Atlasformen

Posted 1 year ago

Atlas For Men is rated 4.2 based on 377 reviews