Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 3.97

4.0 Rating 272 Reviews

76 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.0

Based on 272 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer services was very good”

Helpful Report

Posted 1 day ago

Hello Rajendran, Thanks for rating our customer service so highly! We really appreciate you taking the time to do so, Aude@Atlasformen

Posted 7 hours ago

“Very polite and helpfull”

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Posted 3 days ago

Dear Anthony, Many thanks for your 5* review! I’m pleased to hear that you found our customer service team to be so courteous while they were assisting you! Have a nice day, Aude@Atlasformen

Posted 3 days ago

“Good value for money.”

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Posted 1 week ago

Hello Len, Thanks for rating us highly! It’s pleasing to hear that you found our goods to be of great value! Best wishes, Aude@Atlasformen

Posted 1 week ago

“Great product”

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Posted 1 month ago

Dear Customer, Thanks for your positive rating! I’m glad to hear that your new item was to your liking! All the best, Aude@Atlasformen

Posted 1 month ago

“Very pleased with clothing I have purchased so far and received e mails and details of delivery times. Just a small problem I sent back a nice jacket which was to big and to be exchanged for the smaller size .returned via evri pick up shop on 3rd of February. Still waiting for coat .”

Helpful Report

Posted 1 month ago

Dear Eric, We very much appreciate you leaving us a 4 star review! Thank you for getting in touch with us regarding your return. We apologise that this has not yet been processed for you. If you can respond to our email, a member of our team will be in touch to assist you further. Kind regards, Aude@Atlasformen

Posted 1 month ago

“Donna was very helpful with my enquiry. Once again its the courier service that let's the side down. Next question is did the parcel arrive on time. I haven't got the parcel yet so cannot comment any further.”

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Posted 2 months ago

Hi Michael, Thanks for your review. While I’m sorry to hear that you were disappointed by our partner delivery service, I’m glad to know that our agent, Donna, was able to assist you in a helpful manner. Kind regards, Aude@Atlasformen

Posted 2 months ago

“Polite and friendly person”

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Posted 2 months ago

Dear Shaun, Many thanks for your positive feedback! It’s great to know that our agent was able to assist you in such a kind and courteous manner! Best wishes, Aude@Atlasformen

Posted 2 months ago

“Very helpful and pleasant lady and good service”

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Posted 2 months ago

Hello Raymond, I’m pleased to hear that you were content with the excellent customer service you received from our agent! Thanks for taking the time to let us know, Aude@Atlasformen

Posted 2 months ago

“Bit difficult getting connected by phone saying number not recognised”

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Posted 3 months ago

Dear Mac, Please accept our apologies that you found it difficult to contact us via phone. As stated on our website, our order line is a premium rate number at 13pence per minute, which some phone company providers block. We recommend getting in touch with your provider, and requesting they unblock the number. However, for future queries please use our freephone number 0333 336 0852. We hope this helps! Kind regards, Aude@Atlasformen

Posted 3 months ago

“Very nice helpful lady,great customer service.”

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Posted 3 months ago

Hello Nick, Thanks for leaving us a positive review! We’re glad you were content with the customer service you received from us. All the best until next time, Aude@Atlasformen

Posted 3 months ago

“The advisor sorted my problem out just waiting for my refund”

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Posted 4 months ago

Hi Michael, Many thanks for your review! It’s pleasing to hear that our customer service agent was able to help resolve your issue! Kind regards, Aude@Atlasformen

Posted 4 months ago

“Nice and pleasant and told me what I wanted to know.”

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Posted 4 months ago

Hi John, We’re pleased you were happy with the friendly and helpful customer service you received from our agent. Thanks so much for taking the time to leave us a review – we really appreciate it. All the best, Aude@atlasformen

Posted 4 months ago

“Very good customer service agent”

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Posted 4 months ago

Hi Rosemary, Thank you for rating us 5 stars following the great service you received from our customer care representative. Have a great week, Aude@Atlasformen

Posted 4 months ago

“Confusion over the ordering cleared up without a problem.”

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Posted 4 months ago

Dear Customer, I’m sorry to hear about the confusion you encountered, however it’s great to know that this was resolved by our team! Thanks for taking a moment to let us know, Aude@Atlasformen

Posted 4 months ago

“The chap I spoke with was pleasant and helpful, I don't suppose it's his fault I am STILL waiting for my order after almost FOUR WEEKS.”

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Posted 4 months ago

Hello Frank, I’m sorry to hear about the delay with your order. It is, however, pleasing to hear that you found our customer service agent to be so kind and helpful when they were assisting you with this issue. Kind regards, Aude@Atlasformen

Posted 4 months ago

“I am happy with the quality of clothing that I buy.”

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Posted 5 months ago

Dear Customer, I’m delighted to hear that you’ve been pleased with the quality of all the items you’ve ordered from us so far! Thanks for kindly taking a moment to let us know, Aude@Atlasformen

Posted 5 months ago

“Order was incorrect but reaction on advising them was excellent. Good received were good quality and fit as expected.”

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Posted 5 months ago

Dear Customer, We’re sorry again that the goods you initially received from us did not correctly correspond to your order. I’m glad, however, that you were happy with the response of our customer service team and that, in the end, you found our clothing items to be great quality. Thanks for taking the time to leave us a review, Aude@Atlasformen

Posted 5 months ago

“I never know if clothes are going to be too big”

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Posted 6 months ago

Dear Barry Thomasson, Thank you for getting in touch. Sorry to hear that you are unsure of our sizing guide. Our clothes do tend to come up on the generous side. We recommend that you chose the smaller size if you are in between sizes. Kind regards, Aude@Atlasformen

Posted 6 months ago

“Pleased with quality.”

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Posted 6 months ago

Hi Raymond, Thanks for leaving us a positive review. I’m happy to hear that you found your new items to be of great quality! Have a nice day, Aude@Atlasformen

Posted 6 months ago

“I O RDERED THEN CANCELLED BECAUSE I HAD ORDERED THE WRONG SIZE, THE ORDER WAS RE-DONE, THIS WAS SEPTEMBER 5 @ THE TIME OF WRITING I AM STILL AWAITING THE CREDIT FROM MY 1st ORDER”

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Posted 7 months ago

Dear Derek, Thank you for getting in touch. We can confirm that your order refund was processed to the card you made payment with on 09/09/2023. Please do let us know if you are unable to locate this transaction. Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 7 months ago

Atlas For Men is rated 4.0 based on 272 reviews