Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.00

4.0 Rating 281 Reviews

77 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.0

Based on 281 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Automative service was dire, tried for 25 minutes each time cut off, when I did speak to an advisor he cut me off. Now thinking I'll close my account after my delivery.”

Helpful Report

Posted 6 months ago

Dear William, Thank you for getting in touch. We are very sorry you have had issues trying to contact us regarding your recent orders. We can see you have now spoken to one of our agents. Please respond to our email, if you do require any further assistance. Apologies for any inconvenience caused to you. Kind regards, Aude@Atlasformen

Posted 6 months ago

“We have waited for over 2 weeks for this to be delivered because a in complete address was given to Yodel it was for my husband's birthday which it completely missed on the 22nd December also Yodel was very hard to contact so all in all a complete disaster which will stop me ordering from you again three people in your firm tried to put it right without success very disappointed.”

Helpful Report

Posted 1 year ago

Dear Denise, Sorry that your house number was missing from your order address. We have resent your order as requested. We will send you the details of the tracking, once your parcel is on the move. Please note that due to this exceptionally busy period, parcels can take up to 10 working days to arrive. Apologies for any inconvenience caused to you. Kind regards, Aude@Atlasformen

Posted 1 year ago

“I placed an order 10 days ago and have not received it yet. Spoke to customer services they tell me delivery is 5 ~7 from despatch but how you advertise it seems 5 ~ 7 days from order. You sent e mail saying order had gone to YODELL, 2 DAYS LATER THEY HAVE NOT RECEIVED. I have spoken to Yodell they stated they had not received. I contacted Atlas for men again who then stated the goods were despatched from France. I have serious problem as I am going away for Christmas , as goods are fore Christmas they will be no good after. I will definitely not dealing with you again.”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you for taking the time to speak to our Representative earlier today. We are sorry for the issues you have encountered with your recent order. We understand that you are not happy that the 5 - 7 working day delivery has taken a little longer than expected. Yodel have since sent you the tracking number and delivery date, so you do not need to wait at home before this is delivered. Your feedback has been passed to our Support Team regarding the information given on delivery times. Apologies for any inconvenience caused to you. Have a lovely Christmas, Aude@Atlasformen

Posted 1 year ago

“I am really sorry for the review but I am still awaiting this parcel I think the fault now lies with Yodel as they have not updated their delivery It is now getting out of hand and I have had to contact customers services again today . As I said in think the fault now lies with Yodel I was guaranteed a delivery on the 22nd but it never arrived.”

Helpful Report

Posted 1 year ago

Dear Wendy, Thank you for getting in touch. We are sorry that you have not yet received your order, this is showing at the local Yodel Depot. However, there appears to be an address query. Can you confirm your full address please, so we can check this is correct and relay the information to them (webcare@atlasformen.co.uk)? Apologies for any inconvenience caused. Kind regards, Aude@Atlasformen

Posted 1 year ago

“No help at all yodel has made no attempt for nearly 3weeks to deliver parcels Still one parcel missing so much for the phone call back last week I am still waiting I don’t want the order now I want a full refund with the delivery cost and they will be looking for compensation”

Helpful Report

Posted 1 year ago

Dear Ms Evans, We are contacting you to let you know that Yodel are conducting an interview with the delivery driver, regarding the whereabouts of your parcels. They will reply to us within the next 24 hours. Apologies for any inconvenience caused to you. Kind regards, Aude@Atlasformen

Posted 1 year ago

“I ordered 3XL and you sent 3XL EUR. T-shirts. You had a special sale 6 shirts for $29,99.”

Helpful Report

Posted 1 year ago

“Wrong size was sent. Was offered a free gift but now I am told I am not eligible for it because the item I chose was not their's.!!!! I am now having to deal with another company. What a joke and an absolute con. I could have got the same item for much less but decided would order from atlas for men to have free gift. Still waiting to hear from them. Atlas for men just passing buck but no idea item was not their's. Very very unhappy”

Helpful Report

Posted 1 year ago

“Poor service waiting forever for my order ,had to return it .Now I 'm being told new order could take 3 weeks !!! Ordered in May summer will be over before I receive my clothes absolutely terrible 😖 Never thought to order summer clothes in the winter so as to have in the the correct season”

Helpful Report

Posted 1 year ago

“Do not deal with this company . They do not pay refunds”

Helpful Report

Posted 1 year ago

“Do not deal with this company . They do not pay refunds”

Helpful Report

Posted 1 year ago

“Still waiting for my order from 15th May”

Helpful Report

Posted 1 year ago

“Have been waiting for over 3 weeks for delivery. Phoned to voice my concern and no one answers.”

Helpful Report

Posted 1 year ago

“I have been waiting 4 weeks for my delivery. No one accepts phone calls! No One returns emails or phone calls! Big mistake to do business with this vendor!!!”

Helpful Report

Posted 1 year ago

“Received my 1st.order from Atlas for Men. The Quality of the Merchandise is very Poor Quality. All made in foreign Countries.”

Helpful Report

Posted 1 year ago

“this company's return and refund takes more than a month, tho still waiting for mine after 5 weeks for sending items back, appalling.”

Helpful Report

Posted 1 year ago

“This is JUNK.”

Helpful Report

Posted 1 year ago

“They sure were quick to bill my credit card. Problem is,weeks have gone by with no merchandise. Tried to call their 833 # to no avail. On hold for over an hour. Never again.”

Helpful Report

Posted 1 year ago

“Ordered on 20th April 10th of May still not arrived had to rush about before our holiday finding clothes for my husband asked them to stop the deliveries as we wouldn't be there they told me they had instructed them to return them if there was no one in git on holiday and got emails saying the parcels had been left outside so that was a lie which then means I will have to go home and start messing about returning parcels if they r still there customer ervicesjust lie and don't care at all we have had stuff from them b4 and feel like as a returning customer we should have had better customer service won't be using them again”

Helpful Report

Posted 1 year ago

“I’d give zero Ordered 4 mens t shirts on the amazing offer of £19.99 Waited a couple of weeks and still no delivery, I phoned customer services and after holding on for ages I spoke to a very impolite person to be told the company were a victim of their own success because demand was so great even though the t shirts were still being advertised - when I asked why I couldn’t have been informed I was told I was being ridiculous if I assumed the company could notify every customer of late delivery. The items did arrive - and you know the old saying “if it’s too good to be true” Well at least I’ll have new dusters I certainly won’t be ordering from this company again”

Helpful Report

Posted 1 year ago

“couldn't create account online....called phone number...waited 7 minutes...got a person that couldn't understand or hardly speak english...after several times trying to get him to understand me I finally said lets forget it...he said good and hung up”

Helpful Report

Posted 2 years ago

Atlas For Men is rated 4.0 based on 281 reviews