Atlas For Men Reviews

Name: Atlas For Men
Address: 87, Rue la Boétie, PARIS, Paris
Rating: 4.20

4.2 Rating 386 Reviews

82 %

of reviewers recommend Atlas For Men

Company Reviews

Metrics

Info

4.2

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Atlas For Men 5 star review on 31st December 2024

DAVID GARNHAM

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong size was sent. Was offered a free gift but now I am told I am not eligible for it because the item I chose was not their's.!!!! I am now having to deal with another company. What a joke and an absolute con. I could have got the same item for much less but decided would order from atlas for men to have free gift. Still waiting to hear from them. Atlas for men just passing buck but no idea item was not their's. Very very unhappy”

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Posted 3 years ago

“Poor service waiting forever for my order ,had to return it .Now I 'm being told new order could take 3 weeks !!! Ordered in May summer will be over before I receive my clothes absolutely terrible 😖 Never thought to order summer clothes in the winter so as to have in the the correct season”

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Posted 3 years ago

“Do not deal with this company . They do not pay refunds”

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Posted 3 years ago

“Placed order May 17/22 still not received it . Can not get any service or answers by phone . Has been charged on my credit card”

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Posted 3 years ago

“Placed an order received confirmation of order. Tried to track order website not working. Emailed customer service 3 times got standard reply. Have still not had any response at all Tried to call phone just rings and rings. Rubbish service will never use or recommend Atlas again.”

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Posted 4 years ago

“Excellent offers”

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Posted 6 months ago

Dear Paul, It's great to hear that you were content with our bargain pricing! Thanks for taking a moment to let us know, Aude@Atlasformen

Posted 6 months ago

“The only thing I don’t like about Atlas for Men is having to pay 13p per minute. I’m sure that if you put a geographical telephone number people will be a lot happier.”

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Posted 1 year ago

Hi George, Thank you for taking the time to leave us a review. Please be assured that your feedback regarding our phoneline has been taken into account. I’m glad to hear that you were otherwise pleased with our service! Have a nice day, Aude@Atlasformen

Posted 1 year ago

“excellent service - easy to deal with Atlas - staff very polite and professional”

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Posted 2 years ago

Hello Barbara, Many thanks for your 5* review! I’m pleased to hear that you found ordering with us to be such a delight thanks to our kind and courteous customer service team! Have a nice day, Aude@Atlasformen

Posted 2 years ago

“No help at all yodel has made no attempt for nearly 3weeks to deliver parcels Still one parcel missing so much for the phone call back last week I am still waiting I don’t want the order now I want a full refund with the delivery cost and they will be looking for compensation”

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Posted 2 years ago

Dear Ms Evans, We are contacting you to let you know that Yodel are conducting an interview with the delivery driver, regarding the whereabouts of your parcels. They will reply to us within the next 24 hours. Apologies for any inconvenience caused to you. Kind regards, Aude@Atlasformen

Posted 2 years ago

“Fir an order I had to call 4 times because the first two advisors made a mess with my order and they were not trained. The first one was hopeless hus Name Mark. The second one Joe who tried but did not succeed and caused me a problem with the Bank. Only two Ladies new their job and I commend them for their skills. I wad ready to cancel my order and never order again.”

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Posted 2 years ago

Dear George, I am happy to hear that this issue has now been resolved. We strive to provide the best customer service experience and will make sure that the concerned staff receive refresher training. I do apologise for the inconvenience caused. Kind regards, Aude@Atlasformen

Posted 2 years ago

“First phone call on Saturday after waiting 5minuits told me to call later I did so called back and you were shut”

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Posted 2 years ago

Dear Ronald, Thank you for getting in touch. We are sorry that you have had issues trying to contact us. We can now see that you have called, and made your order. Please note we do have other contact channels, to help you place your order such as internet orders, or post. I do hope this is a satisfactory outcome for you today. Kind regards, Aude@Atlasformen

Posted 2 years ago

“Hi sorry to have to write this review but I am very disappointed with atlasformen I placed an order on 17th June it is now 27th not arrived just been on to customer services they say their advert states 3-7 working days delivery time they told me that’s not from time of ordering but from time dispatched my order was dispatched on 23rd that’s so it taken 7days to process the order my estimated delivery is 29/30th if I had known this I would definitely not have placed an order and don’t think I will in future”

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Posted 3 years ago

“Do not deal with this company . They do not pay refunds”

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Posted 3 years ago

“Have been waiting for over 3 weeks for delivery. Phoned to voice my concern and no one answers.”

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Posted 3 years ago

“I’d give zero Ordered 4 mens t shirts on the amazing offer of £19.99 Waited a couple of weeks and still no delivery, I phoned customer services and after holding on for ages I spoke to a very impolite person to be told the company were a victim of their own success because demand was so great even though the t shirts were still being advertised - when I asked why I couldn’t have been informed I was told I was being ridiculous if I assumed the company could notify every customer of late delivery. The items did arrive - and you know the old saying “if it’s too good to be true” Well at least I’ll have new dusters I certainly won’t be ordering from this company again”

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Posted 3 years ago

“Bought slippers, 3pair, I agree they were cheap $9.99, but even so they should not have fell apart and they did in the first week of wearing them. I sent an email to Atlas with a picture of the slippers and expiation…. I never heard from them. A month later I called, started to tell the rep about the problem, she hung up. So folks go from there but I won’t buy again. Fabrics are cheap.”

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Posted 3 years ago

“My first purchase from atlas for men has been very good and delivery of the product has been fast. However pants # U0018 , large are nice, but despite my 36” waist order the actual pants are far too big and do not match the size chart.”

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Posted 4 years ago

“The fact that their link to PayPal does not work was a heads up for me. Thank you for that. Don’t need additional aggravation.”

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Posted 4 years ago

“Quality was so poor on a jumper that i purchased I Will never use the company again”

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Posted 4 years ago

“I beg you do not use this company, customer service is the worst I have ever known. My elderly father ordered a pair of shoes in June which he paid for by cheque with the order. The shoes were then exchanged for a smaller size. He then receives a third and final notice of failure to pay (having not received any previously), hotly followed by a debt collection agency letter of behalf of AFM. We are now on the 7th email to AFM who can not answer a straight question, reply to each email with one sentence not answering any of the questions asked, who have still not said or proved any money is owing and yet has still not 'called off the dogs', my father is still receiving letters from the debt collection agency. Their customer service phone line costs 13p per minute and cuts you off after paying to be on hold or even sometimes half way through a conversation with an actual person, therefore it is NOT an option to try to sort this out over the phone after already wasting lots of money on calls to them. An utter shambolic disgrace is the way I would describe this company!”

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Posted 4 years ago

Atlas For Men is rated 4.2 based on 386 reviews